The AT&T Store in Del Rio provides a variety of phones, tablets, smartwatches, and connected devices, along with flexible wireless data plans to meet different needs. Customers enjoy options like prepaid phone plans without annual contracts or credit checks, and popular unlimited data plans that include nationwide AT&T 5G service at no extra cost. The customer service at this location is frequently praised, with multiple reviewers highlighting the knowledgeable and helpful staff. Employees like Ernesto and Aaron have been commended for their assistance with purchases and service upgrades, often going out of their way to find discounts and answer questions. Marisol also received special recognition for her exceptional support, particularly when helping a customer with tech-related concerns for an older family member. However, some experiences have been less positive, with one customer reporting difficulties in setting up prepaid SIM cards and online payment options. Despite this, many visitors express their satisfaction with the overall service, noting the attentive and friendly nature of the staff, including helpful representatives like Litzylaisha, who provide information on promotions and services. Overall, the AT&T Store in Del Rio is seen as a reliable place for tech needs and customer care.
Mixed experiences, some good some very bad. This store doesn't typically go above and beyond for their customers if there's any kind of problem with your phones. Just regular services they do great.
January 2024
They are very kind they helped us quickly and answered all of our questions and the whole experience was perfect
January 2024
Amazing customer service! Ernesto helped me with my question and made sure I left the store with the charging equipment that I needed. Way to go AT&T your employees are knowledgeable and well trained!
