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February 2024 by alan alexander
SALES PERSON AND MGMT MADE IT WORK FOR ME AND A REALLY APPRRECIATE IT.SERVICE AFTER THE SALE WAS EXCELLENT
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December 2023 by Walter Ybarbo
Good customer service
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December 2023 by Alma Mota, Ed.D.
12/08/23: Always received like a valued friend, not just another customer. Johnny Joe Sánchez addresses car maintenance concerns professionally and knowledgeably. Timely turnaround on basic car care is greatly appreciated and allows me to safely journey on. Thanks Johnny Joe & Brown Automotive for the bar none customer service!Previous post: I value the consistent customer courtesy and care offered each time I bring a vehicle in for standard maintenance or concerns. Friendly, timely & professional service every time! From the initial phone call to same day delivery of car after repairs, Brown Automotive Customer Service provided outstanding customer care. I appreciate the courteous and friendly assistance from Gerry, Juan and the unsung heroes in the garage tending to maintenance and repair of my automobile.
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October 2023 by Marilu Alf
I recently purchased a 2024 Buick Enclave fromBrown Automotive. I traveled 400 miles to buy this vehicle!The prices at Brown Automotive are so much better than in the Rio Grande Valley!!This is the 3rd vehicle I buy with Brown.Their patience and customer service is the best I have ever experienced. My salesman Diego De Luna was courteous and respectful at all times. He took his time to explain all the bells and whistles on my new car.I am even telling my friends from the RGV to make the drive and buy their new vehicles In Del Rio!Thanks Brown Automotive, until we meet again!!
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October 2023 by Ray Camarillo
Never got call backs and had to go get updates in person.
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August 2023 by R Hurtado III
Mr. Eric Lozano has been very helpful every time I have taken my vehicle for service. He has returned my emails and calls in a timely manner. He always offers help in any way he can.
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July 2023 by Nanca Rodriguez
Omar and Pete are the best!!! They listened to me and what I was wanting with my new purchase. I knew I could trust them and I was right. It was open communication and I highly recommended Omar as a salesman to anyone! Mr. Delgado did a great job in explaining my options as I signed paperwork and set up my autopay for me as well! Overall a great experience!
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June 2023 by Reggie
Robert Brown's staff provides great service!
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May 2023 by Joshua Garcia
Have had a problem with my 2020 truck since I bought it, they can’t find out what the problem is, then claim I added on custom parts. They obviously didn’t check the truck very well even though they claim it to be certified pre-owned.
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May 2023 by Raul Conchas
I took my vehicle in for a oil change and tire rotation. The service department did an awesome job servicing my vehicle.
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May 2023 by Gina Garcia
Mr. Gonzales great and very professional car sales man
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April 2023 by ALFONSO TREVINO
The service department customer service was spectacular. We have nothing but praise for them. GM should recognize this department.
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February 2023 by Christian Martinez
Mr. Sergio Jimenez made my experience at brown automotive smooth & simple, i am very satisfied with the help that was provided to me.
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February 2023 by Mark Arredondo
Always Satisfied with the experience. Service Department Rocks!
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January 2023 by Elda Escamilla
Your Sales Representative José González is Awesome. He was of great help!! Definitely will be recommending him!!
