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September 2023 by Hijo Del Santo Altisimo
Awesome customer service, and some hot male booty to spare. Give me some cake please!!!
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September 2023 by Reggie
Awesome customer service, and some hot male booty to spare. Give me some cake please!!!
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September 2023 by Alex Castillo
They suck customer services
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December 2022 by Audrey Garcia
great service
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December 2021 by Terra York
Just opened an account recently. Very slow service. I don’t have the checks that were ordered two weeks ago so I needed a money order. They don’t do money orders. Do you do cashiers checks? Yes, but it has to be at least $1000, that’s our “policy”. So your policy is to do the least work possible and to help with customer service. Nice. Might just move banks.
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December 2021 by razorray15
IBC BANK is a SCAM they are set up to charge the customer Fees that most banks will not do nowadays or will issue an immediate refund. This banks system is completely out of date transactions that were made days ago will disappear bringing balance up, or charges that are made are not deducted until days later. Then they charge a Inactivity Fee for not using the account for X Amount of Days, NSF Fees and OverDraft Fees even if the Fees accrued due to their system error. Calling the bank is no use wait time is up to 1 Hour to speak to someone at the Del Rio Branch. Horrible customer service. Avoid IBC BANK.
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December 2021 by Lupita Suarez
Horrible!!has horrible customer service which said they ONLY helped account holders and Being from out of town they were not helpful at allI recommend Bank & Trust, they were super professional and helpful, had amazing customer service and did everything possible to help even though I'm not a account holder.
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May 2021 by Ted Ozuna
They never take my change always the persons not here or they on vacation. You would think they should teach more than one person on how to use the change machine.
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October 2020 by Samuel y Maria Puente Garcia
It's ok just sometimes I guess the new tellers don't know what exactly to do and take really long
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June 2020 by Ivan Martinez
I just want to say worst bank I have ever worked with. How can I bank not take a cashiers check with a business name to a business account? The tellers don't know what they are doing or not getting the training. I definitely closed the account and went to a different bank.
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February 2019 by Holly Noland
Get told one thing by one person lead to believe things are taken care of only to find out it was not taken care of and they charge you for it and close the acct..
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June 2018 by Del Rio
Modern facility, service sometimes slow
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September 2017 by Christine Stansbury
Open 7 days a week. Three locations. Conveniently located.