JCPenney is a well-known retailer offering a variety of apparel and home furnishings. The store in Del Rio, TX, provides a selection of kids’, men’s, and women’s clothing, along with footwear, jewelry, and accessories. Many customers appreciate the frequent discounts available, making shopping more affordable. The store is clean and organized, contributing to a pleasant shopping experience. However, some customers have noted that the store is smaller than others, resulting in a limited assortment of products. While customer service can be inconsistent—some employees are described as excellent, kind, and patient, others may not be as friendly or helpful. Additionally, there are concerns regarding the store's opening hours on weekends, with requests for earlier opening times. Customers have also experienced challenges with credit card approvals and customer service over the phone, which can lead to frustration. Overall, JCPenney offers good pricing on quality items, particularly jeans, and continues to be a popular choice for shoppers seeking reliable products and deals.
Went in to buy my granddaughter a pair of boots, I went to a couple other shoe stores first but JCPenney's had the best selection and I bought them there
November 2023
Oy had its black sale ⚫️ Friday very good specials
November 2023
The associate was excellent kind and very patient but when confirming the identity over the phone was terrible at the end I canceled the approval credit was waiting for over two hours bad experience over the phone
