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November 2023 by Barry Turbeville
Always get excellent service and reasonable price ?
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July 2023 by Josh Lira
He does a great job!
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July 2023 by Josie Giles
LETS JUST CALL THIS MAN RUDE RUDY !!!!! HIS NAME SUITS HIM PERFECTLY!! HES VERY VERY RUDE AND VERY UNPROFESSIONAL. I HIGHLY DISCOURAGE ANYONE FROM USING THIS BUSINESS.. IT WAS THE WORST EXPERIENCE IVE EVER HAD IN MY LIFE !!??
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April 2023 by nugget Paradise
Owner who ansered the phone I very rude. " He stated well Im the Owner! Hows that ???" And I was just asking a simple question. Glad I didnt take my vehicle there yet.
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April 2023 by Bob Klapetzky
Great Service, great experience overall. I will be using Rudy's on my vehicles going forward.
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November 2022 by Keith Martincic
To be completely honest, after reading some complaints from customers about Rudy's rudeness and lack of professionalism, I almost decided to take my car somewhere else. I am extremely glad that I didn't go with the negative recommendations.I was aware that the clutch was malfunctioning in some form of fashion, but I didn't feel particularly confident enough at installing one. Additionally, I might have had to leave my car for three weeks due to potential delays in parts and the fact that I would be on vacation/leave the following week. Rudy and his wife offered to hold the car for me until I returned, at no additional cost.I believe I have a deeper understanding of any previous misunderstandings because my best friend is a mechanic. I see a customer complaining that they didn't think a diagnostic was finished because the problem's root cause couldn't be found. Cars are complicated, so based on the post, Rudy probably only had the car for an hour and a half. Even if he takes a while to identify the root of the problem, Rudy and the other shop employees still need to be paid for their labor. Many people don't realize that troubleshooting can be expensive and take a lot longer than people would like. Do you work for free?When the clutch pedal on my car became stuck to the floor, I initially believed the clutch had failed. As was previously mentioned, cars can be tricky. In my case, a throw-out bearing failure destroyed a portion of my transmission that the bearing slides on. It appeared that I might need to replace my transmission, which would have easily cost an additional $3,000. You can see a sleeve in the picture of our text exchange thanks to Rudy's advice that we look for one. Additionally, the clutch is shown in the other image, still a lot of life left.Overall, I think directness and honesty were perceived as being rude. I thought he, his staff member, and his wife were very nice, especially when they offered to keep my car while I went on vacation or leave. The overall cost of my repair was reasonable—$3000 less than a mechanic that did not have the experience and knowledge of a repair kit or sleeve. Lastly, this is the best this car's clutch has ever felt to me. I will be recommending Rudy's Service Center to others.Service: Transmission repair
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June 2022 by Elizabeth Soto
Mechanic very rude. My mom asked for a diagnostic on her vehicle. He charging my mom $150 with no diagnosis of the vehicle and won't give mom her vehicle back till he calls her. Will be reporting with BBB.
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December 2021 by Steve Forest
not very professional and very unreasonable very rude lady in office is nice and reasonableService: Engine repair
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November 2021 by Jay Jay
Would not recommend this place to anybody? They aren’t the best in del rio, owner is rude, doesn’t deserve service from anyone I’ll put it out thereService: Wheel alignment
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May 2020 by Wolf von Aspe
Honest work. Quick repairs.
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November 2019 by Roberto Lafuente
Possibly the worst customer service in Del Rio from Rudy himself ??.
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June 2019 by Brent Saba
I have been a repeat customer, and have had several repairs made on 2 of my vehicles here. Very honest, figured out problems no one else seemed to be able to.
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April 2019 by Jane Steffey
You can always count on Rudy for honest, reliable repairs.
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February 2019 by William Meadows
Keep his promise
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January 2019 by Ben Green
good food. no combo meals. portions are decent
