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April 2024 by Tomas Sanchez
I truly enjoy Starbucks. The coffee drinks are great and the food is OK my favorite is the Loaf cakes. The only reason I rate it low is the service in Del Rio is always extremely slow.
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April 2024 by Davy Krol
As a toerist in a not so touristy area was surprised how nice it was en how friendly everyone seemed to be. Really loved this place and when I’m on a road trip in the USA I definitely consider to visit Del Rio (Starbucks) again
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March 2024 by Fred Fisher
They gave us the wrong pastry and took a while to finish an americano with cream. While they continued to make what appeared to be order ahead drinks though none were getting taken from the counter, I waited 15-20 mins for mine. There were other people in the store but everyone seemed already to have their drinks
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February 2024 by Jane Rangel
Fast and friendly service :)
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February 2024 by itzjak Mgomez
They didn't call my name because it is difficult to pronounce or may be because it is a Jewish
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January 2024 by Crystal Herrera
I'm not much off a Starbucks person but when I do go this place is on top of everything never have any problems with the place just the customers they drive so damn crazy with no patience so make sure your having a good day
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January 2024 by Beep Poop
toni is such an amazing barista! i love his little outfits and what warm personality he has! if you need any advice or tips from him on what to get, he has all the bean juice knowledge!their silly lil barista jargon and terminology is so silly. i love going about my day being understanding that everyone is human and that customer service can be so exhausting sometimes, but i'm only in and out for a second and going on with my day :)
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January 2024 by Jeffrey Roller
This are some of the best baristas I've ever encountered. It's a very well run
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November 2023 by Gracie Rosales
Some days the service is better than othersBut it's ok they get their job done regardlessMy updated review is that customer service was very bad today. I'm so upset !! My drink was made incorrectly yesterday, and I explained what was wrong with it. A girl who answered yesterday told me it's just the way I ordered it is the reason it seems wrong I explained to her I just ordered the same exact drink the day before. At the end she said I could go by today and have it redone SO I DID but when it's done my drink was the only one that was called out super Loud and when I pick it up she asks me very loudly and sarcastically as well "you want to try it AND MAKE SURE IT TASTES RIGHT"I just wish I had taken a picture of the drinks to show her it really was wrongI honestly think she got upset cause in the moment that I called to let them know the drink was wrong I did directly blame one girl cause it always happens when she is their and I pick up through drive thruUgh I'm so upset because I literally go 3 times a week I know how the drinks look and taste
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October 2023 by Matt Haus (moto_txfire)
20 minute wait for a cup of coffee and others were waiting as well. A good amount of ppl came in and got their drinks within 5 minutes after my order and some who ordered before me. This starbucks absolutely sucks on customer service and prioritizes the drive-thru line than inside customers. Make the order on first come service.
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September 2023 by Alexandra Swan
The staff informed me that they didn’t have any napkins or cutlery. I can understand no cutlery, but how does a food and beverage restaurant get away with not providing any napkins?! Walmart next door has paper products that could be made available to guests dining in if shipments are delayed!
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September 2023 by Vanessa C.
Put an online order, and they still got my order wrong. I don't know if they read the orders correctly but they didn't put my vanilla sweet cream cold foam instead they did whipped cream. I'll avoid putting online orders in the future, I'll order there instead.
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August 2023 by Candida Garcia
Worst Starbucks I have ever been to. I ordered a Sugar Free Vanilla Frappuccino and it had no coffee in it. So they remade it and it still basically had no coffee in it. It just tastes like Vanilla.
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July 2023 by Joli Galvan
Didn’t say card readers was not working which is fine I had cash . The girl took forvever to get my change and didn’t even give me correct change back and had me wait for a manager to get her ones and she didn’t even give me any she gave me a bunch of quarters so I waited for nothing
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July 2023 by Jolene Bennett
Didn’t say card readers was not working which is fine I had cash . The girl took forvever to get my change and didn’t even give me correct change back and had me wait for a manager to get her ones and she didn’t even give me any she gave me a bunch of quarters so I waited for nothing
