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May 2023 by Feliz Amelia Mattson
Everyone is always very helpful.
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March 2023 by Shane Shoemaker
It's scary when you ask about business banking and she hands you the brochure and states that she will read the brochure to you. When asking questions about business banking they needed to call someone else. I asked about sending ACHs and they were even less knowledgeable! They used phrases as "I guess" and "I think" while talking about their product failing to inspire confidence in the client who will depend on their service. Still waiting on the call from the manager... When I asked her what the letters ACH stood for, she could not answer.
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December 2021 by Lupita Suarez
Noemi was amazing! She was super professional and helpful compared to IBC Bank who has horrible customer service which said they ONLY helped account holders.Being from out of town The Bank & Trust did amazing!! Highly recommend ?
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October 2019 by Tina Gwynne
I've had an account with Bank and Trust for over 15 years now. I've never really been extremely happy with their service, but in the past 2 years I have had a lot of issues and no matter who you talk to, they always seem to have an "oh well" attitude. I think it's time to find a more suitable bank that actually still respects the fact that we put a great deal of trust in them to protect our assets.
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January 2019 by SueLynn Lopez
Great place and wonderful customer service in Bracketville,Texas!
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December 2018 by Lisa Casbeer
Friendly staff, I've been banking here for over 30 years. Great interest rate on car loans. I'm happy here!
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December 2018 by Emanuel Carillo
The bank gives favorable rates to their friends and they are being left behind in the technology part of banking. Most overrated business in del Río.
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August 2018 by Sara Maria Fernandez
Great customer service
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December 2017 by Ramiro Guzman
Our hometown bank. Local decisions for local customers.
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December 2017 by Mrs Plt SRV
Great bank but they tend to forget the customers.
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November 2017 by Carol Reese
My favorite bank. Best manager ever. I was going through a hard time once and she helps me and is so understanding. I appreciate that. It's the only bank in Texas my family members use also. Some of them. I love the new deposit feature on the online banking. Thank you gals cans guys. Plus its so clean and pretty inside. Drive thru has excellent hours and everyone is so nice.
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November 2017 by Michelle Rushing
My mortgage is with the Bank and Trust and I refer my clients there for many reasons. They're lifelong friends, their rates are competitive, they can handle land deals or combination land and home as well as commercial deals with ease. Best of all, they usually keep the loan in house. I call them the Brady bunch. Thanks, Bank and Trust for a lifelong working and friendly relationship.
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December 2016 by Alicia Soto
Banking at The Bank & Trust since the 70's. Other banks may come and go and I don't even give them a chance ! Don't have to, I have everything I need at this bank. Great customer service and greeted as soon as I come into the door. Tellers are perfectly trained, waiting time is minimal , coffee always ready and rates are great. Why change banks when I have everything I need here!
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August 2016 by Eric Silerio
Highly recommend this bank! Staff is always friendly and greet you by name; great people to work with and always willing to help! My wife and I actually moved away from Angelo and the Branch Manager Aaron Padilla went out of his way to set us up with the Bank and Trust app that allows us to Deposit checks when needed and check are account from anywhere. We have never had a problem using them, in fact they notify us with a personal phone call anytime there is any suspicious activity! Like I said highly recommend this bank!! Keep it up Bank and Trust we appreciate it!
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April 2016 by El Iejo
Best Bank in town
