-
October 2025 by David C
Had a key made. Gentleman was very helpful and polite. He apologized for me waiting 3 minutes. Wish more places were like that.
-
January 2025 by Ronald Davalos
If you're looking for a tool any kind of tools you can find it there if you looking for a barbecue pit low Price
-
December 2024 by Czr Gamez
Excellent customer service from Nick, he helped me find the bolt I needed
-
October 2024 by Clay Ellis
As a local realtor in Del Rio, I rely on great service and reliable products, and Russell True Value always delivers. Their customer support is top-notch, and the team in the store is always willing to help you find exactly what you need, whether it's for your home or a project. I’ve also discovered their giftware section is perfect for finding unique gifts for my wife. Whether you’re shopping for home essentials or a special gift, Russell True Value is the place to go!
-
September 2024 by Clara Gurley
Love the new enewton jewelry -all there were so helpful
-
September 2024 by Gloria Ziegler
Love True Value! Love Mari she is always so helpful and great customer service. Today was a quickie but I will be back
-
September 2024 by Mayra R. Trevino
So many cute items! Awesome customer service!
-
September 2024 by Grecia Martinez
Russell’s hardware makes it so easy to find something special for any occasion. The staff is always very helpful, offering personalized suggestions without being pushy. Highly recommend for anyone looking for one-of-a-kind pieces and excellent customer service.
-
September 2024 by Jesus Garcia
Great customer service!!
-
September 2024 by Thomas Berny
Exceptional customer service.
-
August 2024 by T. A.
We go to this store to see something different in town, to browse and see what catches our eye and if something does, we feel good about the purchase because it’s supporting local business. However, I don’t like being treated like a suspicious customer just because I come in completely aimless and only to browse. It kills the joy, it is a turn off, and it’s not an experience I wish to have, and I can simply avoid it by not returning. Small, local businesses need browsers, those of us with a few dollars burning holes in our pockets and choosing to shop/browse local rather than big box. There are many affordable surveillance options out there these days and I suggest this store invest in them rather than make customers feel ill at ease and insulted.
-
January 2024 by Jamal69 Jackson
It is a nice store with nice inventory. This hardware store has been in business in Del Rio for decades... however, Russel's Hardware has always been the type of store where employees are largely uppity and fake-nice and even borderline rude compared to other hardware stores. I have done a lot of shopping at Russel's in spite of the negative feelings that store often gives me, but I still have never liked that store or the vibes it gives off. What I don't understand is how they can possibly still be in business with the absurdly high prices on just about everything they sell compared to other, similar local businesses... and especially with the advent of online shopping these days. I've always though Russell's Hadware is a place for people who don't mind spending far more money than they ought to or for those who just go there out of habit or because they fit well into the fake-friendly crowd. My ultimate take is that today there are just other options in Del Rio besides Russel's Hardware, which offer far better prices, far better service and a better shopping atmosphere, including online shopping.
-
December 2023 by Rochelle Surat
Love going into russels! Their staff is incredibly helpful with out making ferl like Om being watched. They have a ton of cute stuff tgat is reasonably priced. Highly recommend this place for gifts!
-
October 2023 by Ted Glenn
Didn't have what I needed.
-
October 2023 by Daniel Sanchez
One best places in Del Rio
