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September 2023 by sandra rios
Great Customer Service
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July 2023 by Kendall Lewis
krystin is so nice and helpful!
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May 2023 by Charlz Smith
I’ve been picking up my 100 year’s young mother’s prescriptions for 13 years now. Customer service is always superb. I would like to thank the 2 ladies & gentleman for assisting me with information regarding the shingles vaccine. Unfortunately I misplaced there names, however, they have also assisted me when picking up meds for my mother with extreme kindness. Thanks to the pharmacist for the painless injection. Great “Teamwork”!
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October 2022 by J.R. Bor
Pharmacy staff are always easy to talk to and help me out when I need to call about a prescription- thank you
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September 2022 by JR Borenz
Pharmacy staff are always easy to talk to and help me out when I need to call about a prescription- thank you
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March 2022 by A Farm
This pharmacy has down is best one around! They care about their customers and understand when local pharmacies do not get how frustrating it can be to have issues with your medicine they take time to listen and care. They are worth the price! I worked in pharmacy and know the stress and struggles and it is important to help the customer not yell at them. Thanks Walmart Denison your the best!!
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January 2022 by Sharpie
Terrible customer service & untrained staff. It doesn't seem the pharmacy techs working here are trained on anything except how to use the registers; the pharmacy tech handling my prescription did not know how to pronounce medication names at all and was very slow on the register, causing a huge line. Took 15 minutes for a line of three people to move. When I asked her a question about one of my medications, she simply said "I don't know" and kept the conversation moving along by just ignoring anything else I asked. She didn't go get someone who DID know or make any attempt to find out for herself.The pharmacist herself is incredibly rude and condescending. She interrupted me mid sentence when I was asking if she could call my doctor about something and walked away without a word to hide in the back. She picked up the phone and was "talking" to someone but I was close enough to hear that she wasn't actually saying anything and was just mouthing some random words. When I was talking to my doctor the next day, she confirmed nobody from the pharmacy ever contacted her.
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December 2021 by Ruth Julio
Well stocked, low prices
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December 2021 by Shona Reddick
Always friendly and knowledgeable
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June 2021 by Rob Parker
It so nice when you call somewhere and when they answer, they do not even let you respond. They just put you on hold for forever. Horrible customer service. I understand being busy, but I run a business and when a customer calls, we never just put them on hold. Wait for a response. Just rude.
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February 2021 by Katy Clanton
Always on time
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September 2020 by Becky R.
I can't say enough good things about my experience. There was a miscommunication between what the doc wrote and what he actually wanted me to have. There was quite a back and forth trying to get it right. The pharmacy closed. But...the pharmacist went up later after finally getting doctor confirmation and filled the prescription and told me to put the porch light on! She delivered it to my door around 10 pm! When automated communications broke down...people...real human beings...still stepped up to make sure I was taken care of! Thanks, Donna. Thanks, WM!
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February 2020 by Kimberly James
Very professional staff
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January 2020 by Jerry Alston
Was there today at 1 pm and they were closed, thought you were open on Sunday ?????
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November 2019 by Carmen Kay
My mind has been blown by the outstanding and amazing customer service that Mike, the pharmacist provided. I live out of town and Mike, took my call regarding a prescription that my mom's pharmacy in Van Alstyne was going to charge her $150.00 to fill. Mike, called them and got the prescription moved to his store also bare in mind that her pharmacy did not have that particular medication in stock and would have to order it, but Mike got it done! Mike also called me back to let me know that he had filled the medication, and the cost was going to be $41.00, that $18.00 less that I had original anticipated. Thank you Mike for taking the initiative to go the extra mile in order to help my mother with her medication need and just for actually caring and being kind.
