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December 2023 by Barbara L.
Really, ZERO stars. This place is TERRIBLE. Just moved to town earlier this year, and today was my third visit. The guy sold me on a $20 one-time wash claiming 7 layers of soap, undercarriage and wax--among other features--but I seriously doubt it. The worker at the entrance of the wash gives a poor once-over with a brush on the front and rear of the vehicle. Once inside the wash...yes, there are plenty of suds; however, the conveyor the car is on moves very quickly which doesn't give ample time for the mechanical washers to do their job. Then, there is very little rinse--drippy 'rain' falls from the top and doesn't spray from a variety of directions. I have a mid-sized SUV and when I pulled out there were still suds everywhere on my vehicle--the worst being on the entire rear (hatch and all). Suds were in the crevices of doors and the hatch because they weren't sprayed out by an efficiently powered sprayer. 'Rain' didn't rinse the seven layers of suds!! I had to get out of my vehicle and use the damp, complimentary rags to wipe down all the suds. My car was quite dirty and this wash was good enough to get the main crud off, but my car was still dirty when I left...on the lower panels, rear, and wheels. Mainly streak marks from the washing fabric arms that were dragged through the dirt. I won't be a return customer. EVER.
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October 2023 by Tracy T.
Marcus Trevino is always friendly and eager to help us!! He is amazing!! Such a great example for the entire crew!!! Always a great experience every time we visit!!
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October 2023 by Jill H.
BEWARE! SO NOT USE THIS CAR WASH! This car wash is scamming customers and stealing money! I was sold a "trial" membership of unlimited car washes for one month. I was promised that I would not be charged after the one month fee. I failed to check my bank account to make sure I was not being charged. One day I noticed a $20 charge. Upon looking back over the last FIVE months, I noticed they have been charging my credit card for a subscription I did not agree to! Plus, I had been going through the car wash periodically and paying for it each time I did bc I was unaware I had a subscription. And I was never notified that I should not have to pay. My husband and I personally went up there to talk to them about getting our money back and there was a line of people doing the same thing!! There were so many people getting scammed and waiting to get their money back that they actually can't give money back in person anymore bc it's holding up business! You have to go through an app now! Unbelievable. And we were also told that from here on out, we would not get charged anymore. Guess what I just saw in our monthly bank statement again?! Another withdraw of $20 for unused services!! This business is blatantly steeling from its customers. DO NOT USE THIS CAR WASH!
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September 2023 by Katarina P.
$25 car wash. Wouldn't say my car is clean. It was dirtier after the wash, but I used the complimentary detail cleaner to wipe mirrors, windows, and back of car which were all still dusty.
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August 2023 by Tyler C
Are used to go to a self serve car wash only a few minutes down the street from my house which has gone downhill drastically over the last few months!!I discovered this place today which is more than double the distance from my home, yet 10x more worth it!!! The coin machine allows you to use your debit/credit card to get tokens for the wash and $5 is plenty for a full wash (Initial Rinse, Tire Cleaner, another rinse, high pressure soap, rinse and wax) and I still have a $1 token left!!The water pressure was perfect even with all the other bays in use! The chemicals/soap was dispensed without much delay and in good amounts!10/10 definitely using this as my go to car wash from now on!!
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July 2023 by Curtis Hagar
I was recently traveling to Denton TX on a family matter and I'm so happy I found this small car wash. Owner was SO helpful and kind. The wash itself was 100% awesome. I usually spend $10 or more to get a good wash. I only had to spend a total of $5 for a GREAT wash. If you enjoy doing this by hand, instead of robots banging into your car then don't miss this place. You won't regret it.
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July 2023 by Micheal W
Good car wash. $1 gets 2:30 mins of washing. You can use cash or card. Swipe or tap to pay.
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July 2023 by Antonio Montenegro
Awesome..the best place to wash your vehicle
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July 2023 by Ralph J.
I bought a monthly wash deal at 33.99. I had a friend in a physical rehab just down the street from take 5 on university in denton tx. When my friend was transferred to a different location, I stooped by and requested termination of the service. I was told by the employee it had been terminated and I would not be charged after this. I recently checked my bank account and discovered they had hit my account twice since then. I contacted the company in reference to the termination of the service and refund of the two months charges they shouldn't have taken. Customer service was a joke. " I will notify the customer complaint department and they will handle the refund via email. No phone number or person to speak to just email. Yes the monthly deal sounds great but there is a huge problem being they can and apparently will continue deducting from your account after termination of service.
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July 2023 by Cynthia G.
I started off with a $20 membership, and then, without consent or notice, my monthly fee went to $39.99. I went in person to cancel the membership, and they claim they did it, but im still getting charged. All the workers seem clueless on how to operate their computer and no one ever amswers any calls. I absolutely regret coming here for service.
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July 2023 by Katie D.
ABSOLUTE SCAM. Worker sold me an upgrade for unlimited car washes for a month, but he didn't disclose that he was signing me up for a recurring monthly membership fee. There is no way to cancel the membership - no one even answers the phone at this business. Workers are clueless. Had to dispute the charges with my credit card company. Unethical and absolute garbage of a business.
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May 2023 by Wynter D.
Wish I could give 0 stars. I reached out to them right after receiving the one and only usage on the subscription. I let them know it did not clean my car at all and I wanted the subscription canceled and refunded since the service I paid for was not provided.They did cancel but also said they would not be refunding since I used the subscription already.Absolutely appalling.The bird poop on my vehicle was easily removed by wiping with a wet rag. How could your car wash not even remove new bird poop?! That's part of y'all's main marketing strategies! Windshield was also not clean.. and layer of dust still was on my car from driving down a dirt road beforehand. The car wash literally did NOTHING.Don't waste your $24.
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March 2023 by Tiffany French
I frequently use this car wash with my nephew when I am in town. We have never had an issue and we always mind our own business. The reason I am not giving this car wash a 1 star is because, I like it. Today though a different story. Not sure if it was the owner but, a man whom clearly was not very stable came up and told my 15 year old nephew other cars needed to use our bay, I politely opened my door and said he is almost finished. He then came back and started yelling, screaming and pointing his finger in my face. Not sure if he was just having a bad day but, that was uncalled for. Not to mention my nephew was standing there but so were several other children. He was not setting a very good example! And this is exactly what is wrong with our world today!!
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March 2023 by Brian Lock
Decent do it yourself wash, plenty of room to wash on all sides
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February 2023 by Michael S.
Do yourself a favor, their high pressure rinse is broken and what they have won't rinse the soap off your car. I spoke to the guy and he was unapologetic. Did not offer to do anything or refund my money. Won't be back and I am telling everyone I see not to use this poor service.
