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September 2023 by Michael B.
Beware, they will refuse to honor a coupon that they sent out that does not have an expiration date printed on it. Unethical.
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April 2023 by Veggie H.
Tried them out the first time for an oil change and had great service. Clean lobby and nice faces. Retired to get my battery replaced and my tires rotated. Waited in a nice waiting room in the back; very clean and organized. The guy who worked on my car left the trash on my seat tho
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March 2023 by Patricia M.
Don't go here if you don't want to lose you money, they were unable to fix my truck yet I was still charged $4,000.
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October 2022 by Pete D.
After many years of absence since my last horrific experience with these folks, I decided to give them another shot on a full synthetic oil change since they offered a special promo similar to Tommy's Hi-Tech 2 doors down. After all, it's just an oil change right? Well, as their website and staff said, they "only use Valvoline" for the most part unless it is speciality cars. So I gave them another shot to regain my business as an option to Tommy's. After declining the recommended torn axle CV boot, and oil leak detection of $1400 and paying the invoice, and driving home, I happened to glance at the invoice and noticed that the make of the oil on their invoice line item states that the oil was " DURAMAX DEXOS Gen 2". Not knowing what Duramax is and why it is not Valvoline as specified, I called the shop back. I was told that they "only use Valvoline" and once I pointed out that their invoice specifically states "DURAMAX", the next response was "DURAMAX IS VALVOLINE". I told the guy that I just googled and it states that Duramax is owned by RelaDyne. So then the next false statement was that they are "made by the same company". Valvoline is a separate public company listed on the stock exchange. Apparently RelaDyne MAY distribute Valvoline oil (MAYBE) but they are not the same company. I felt super upset, angry, betrayed, and simply lied to. Even though this was not a major issue with different oils, the level of misrepresentation and subsequent lies is unconscionable and inexcusable. Needless to say, we will not be going back. Shame or me for allowing second chances.
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October 2022 by David M.
The last time I came in for oil change , brake fluid change, and Transmission fluid change. I was told I needed the transmission fluid changed the previous oil change, but this time I was told I did not need a transmission fluid change. Anyway...After the oil and Brake fluid was changed I left and was in Southlake when my oil light came on and off. I returned to Advanced Auto later that day and it was determined I was 2.5 quarts low on oil..no leaks... Oil was added in the parking lot and Was on my way..Two days later when I would approach a red light or stop sign I would see a flat saying BRAKES on my dash...I came to Advanced Auto the tech looked under the hood and said "Your reservoir is dry as a bone" It appears that the brake fluid job was not done correctly. I am rather amazed how nobody at all assured me that this would be investigated to see ho both my services were performed poorly. Advanced Auto never reached out to me to explain or apologize....I have been bringing my cars there for years and have always been satisfied with the service...But now I'm concerned. Any thoughts? I texted this very message to them several times and had no reply...
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March 2022 by Mary K.
Took two hours for an oil change. I waited bc they said 45 min max. Loud place to hang put and long wait.
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January 2022 by Coleman B.
Wish I could give more than 5 stars, when it comes to customer service this place is absolutely the best. I had the pleasure of dealing with Zach and he kept me updated all throughout the process of having my car repaired, and they had it ready a day before they predicted. There isn't a single other shop in Denton I would even consider doing business with.
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August 2021 by Laura V.
My car had to be towed in from AAA so we chose advanced auto repair to have it tow to They had my car for a couple of days it wouldn't start so they checked it out and said the battery needed charging no Fee I was so happy to hear that they could have taken advantage of us but they didn't so I believe they were very honest no matter who you are thank you advanced auto repair for your honesty
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June 2021 by Maile P.
Cody saved our day when AAA had us waiting on the side of the road dispatching unreliable tow services. If you're stuck, call these guys direct!
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May 2021 by Amacker B.
Where do I start? Terrance & Jeff were there in 15 minutes. They jacked my truck up & had to deal with thick mud underneath from the horrible road I'd gone thru that I needed the 4-WD to get out of--hence the flat tire. They were extremely personable & funny &Very helpful & polite. I was stressed out from having a cruddy spare & they were very patient I'd recommend them anytime.
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April 2021 by Johann S.
Very happy with the work. Excellent quality Proper feedback regarding the vehicle. Been there twice and will go back
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July 2020 by Gabrielle B.
If you're a woman be wary they will try to take advantage of you. They will talk down to you and try to price gouge you. Take your business elsewhere.
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January 2020 by Jason A.
These folks are amazing at car service and attention to detail. Been coming here since the first day I moved to Denton 3 years ago. I would highly recommend these folks to anyone. I never feel they do/ try to upsell and unnecessary work or equipment
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October 2019 by Sarah M.
This is one of the few places I've found that will service Audi, and service it correctly. Nice, honest folks who don't seem to jack your around. I'll be back.
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October 2019 by Sam khalipha
Great place, great people
