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July 2024 by Carl Smith
Austin was excellent and friendly!!!
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July 2024 by Terri Hooper
Austin was Great! He took care of us quickly and efficiently. He was easy to deal with and very helpful. Thank You Austin for the great experience!
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July 2024 by S B
SHADY BUSINESS PRACTICES!!!
Signed up my elderly father for phone service last week. The salesman DID NOT DISCLOSE they were adding him on T1 protection plan that we didn't want. DID NOT DISCLOSE SHADY admin fees! he said the plan would be 60.99 a month but did not disclose the true amount failing to disclose all the rip off surcharges, the real bill being over $75 a month. Now we have to go back out there and argue over this false representation -
shame on you for taking advantage of elderly - you are worse than Consumer Cellular
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July 2024 by Bridget Gardner-Sampson
I would give no stars if I could. Razor Ranch Rosie was too caught in the up sale of other products to ensure the phone was actually working. Terrible.
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June 2024 by Margaret King
What a blessing it was to meet Brian, my AT&T Associate. He was a 5 Star helper who gave me 5 Star customer service with patience and the commitment to resolve my issues. Thank You Brian. You are my HERO.
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June 2024 by Laura LIÑAN
The attention that young Kevin gave me was a wonderful experience. I highly recommend this store and this representative. Thank you very much.
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June 2024 by Lisa Matejicek
Super helpful staff even with the most ridiculous issues. Never gave up even when ot seemed impossible.
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June 2024 by Brook Rambsel
Dwayne from here was absolutely outstanding! They are quick and really help Anwser any questions you have! I’ve never had AT&T before but I will now say I’m a proud member, thanks to this location!
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June 2024 by Kim Caldwell
Worst experience I’ve ever had at an AT&T store. I was there for almost 4 hours to help me transfer data from my old phone to a replacement phone and left with neither phones working. I had an appointment and wait time didn’t matter at all and I left without resolution. I would love to talk to the owner of this store…
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June 2024 by VAMSHIDHAR REDDY THALASANI
Worst service & its better to go to the south loop the sevice over there is way good than here
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June 2024 by Isabel Blair
I guess it was the manager who I talked first, he provided me with website so I can unlock the previous cell phone I had and the second person I talk he added it my new credit card for auto pay he was super efficient and fast and show me how to do it on his tablet when I asked him if it has to be on line., I replied appreciate him for that, he took his time explaining me and he was not in a rush he was very polite and understanding
So I was happy with the service
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May 2024 by Jill Tanner
If you want help as well as understanding the help you need, then the store to visit is the one at Razor Ranch. Ask for Austin... he is the best. He was determined to work the problem out and get the answers I needed.
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May 2024 by Holly Trevino
Rosie was amazing!! I can’t thank her enough for continuously helping me find answers to my problem! She got my issue fixed and the whole store was helpful and nice as well! Thank you Rosie for everything!
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May 2024 by Brittney Schmidt
Came into Rayzor Ranch for help to figure out a problematic situation with my iPhone and Apple Watch. Thank you Cody for all your help! He’s extremely knowledgeable and patient with customers like myself who have little to no knowledge and lots of questions. Thanks again!
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May 2024 by Barbara Hartwell
My rep Cody was super friendly and knew what he was talking about and answered all questions and walked me thru my best options. Highly recommend this store in Razor Ranch
