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July 2024 by Katheryn Rutledge
This is the best experience I’ve ever had. The gentleman that works here was extremely helpful. I had a few issues and he handle them perfectly. My family was really depending on this suv for a drive to Florida and I have small children who were depending on this trip. I appreciate his professionalism and amazing management skills. My faith in Avis is restored.
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April 2024 by Jazmine Brooks
D was helpful to me and my husband for our last minute rental needs. He went above and beyond to make accommodations as needed. Thank you so much.
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April 2024 by P T
If I could submit a review with zero stars I would. First, I arrived at the location at 10:50 AM on a Sunday when they were supposed to be open from 8:00 AM to 12:00 PM. The office location I went to the week before was no longer occupied by Avis. No signs in the window were there to indicate their new location. Fortunately, I found it after wandering around the parking lot for 10 minutes. However, the location was closed even though I was there during its supposed open hours. There is no 24-hour drop box so I could not return the car. I called customer service and the representative was useless. He offered no assistance whatsoever other than, "You can bring the car back tomorrow." I had arranged for a Sunday drop off as I work Monday through Friday. I had to ask about other drop off locations, which is something I would have expected a customer service rep to arrange if that was a possibility. In addition, I had to fight with him to return the car less than full as I was not going to re-fill the tank because Avis forced me to make another round trip as a result of their unannounced closure. If Avis (a) knew they were going to move and (b) knew they were going to be closed, they should have informed me of that at the time of the rental. I am a long-time Avis customer but I am re-thinking my future rental car choices.
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October 2023 by Sushruth Maharshi
Reserved car 3 weeks ahead, when i shown up they got no cars?♂️, just avoid this location.
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October 2023 by Michael Wilson
This location has CLOSED effective September 27, 2023. I have spoken with Avis customer service.
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August 2023 by Joel klessens
Robert was awesome! Quick and easy check out..
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August 2023 by Maddy R
My child found a NEEDLE in the car we rented! A NEEDLE! She had put candy in the door and picked it up!! Then because I complained about it to the guys who work here an told them I complained to avis over the phone, I somehow mysteriously got charged triple the amount what I was supposed to. $750 instead of $250. Something seriously sketchy going on here, guys who don't do their job properly or clean the vehicles or even check them prior to handing you the keys, don't ask you if you want insurance, an now they add extra charges on because I complain because of their negligence in not cleaning a vehicle resulting in my daughter finding a needle in the car an she could've been infected by it.... And what does avis complaint line do? Offer a free rental car for a day. ? Wow, ya'll are pathetic. Try to get thru to a supervisor on the phone an they make all excuses like "it will take hours on hold are you sure you want to wait".
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August 2023 by Tracy Gillett
Quick and simple.
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August 2023 by Krishna Vunnam
Just waste of time
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August 2023 by Kenneth
Budget Car Rental is Awesome
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August 2023 by Charles Bridger
Great SUV and drive the best and comfortable
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August 2023 by Tammy Robinson
thank you so much robert. this was an enjoyable experience
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August 2023 by Cierria Fultz
Had a really good experience was very fast on getting me out and the guy was very nice and very knowledgeable Thanks again Robert and Dee yall the best
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July 2023 by Kathleen Corazzo
I love this Avis location! The guys are GREAT! good location, large facility & waiting area, good clean vehicles! I switched from Enterprise to use Avis at this location and I'm not disappointed in my decision ?
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July 2023 by K Fox
I read a lot of the reviews. I was leery to try them. I’m so glad I did though. I used them twice on my recent visit. Both cars were new and clean. The young man working the counter was great. I’ll definitely be back next time I’m in town.
