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November 2023 by Mynor C
Edwin and his store live up to the name. He truly has the best appliances (new and gently used), at the best price.I bought a washer and dryer from him earlier back in April, and was so impressed with the quality and value. The dryer started having some issues but he responded quickly and fixed it right away.We’ve been so happy with the appliances and services we just bought a fridge from him this week too!
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October 2023 by Justin & Nicole Piller
This guy was super easy to work with, he even stayed open late because I had to drive across the metroplex during rush hour to get to him. Will definitely recommend him.
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October 2023 by Jake Snedigar
Excellent customer service, great selection of appliances, same day delivery, highly recommend if you need any appliances!
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October 2023 by Marissa P.
We purchase a washer dryer set, they offer excellent customer service and good prices. They delivered the same day which almost no business does. The installation was very professional and Edwin told us the time he would deliver them and that was it. The next day we received a message from Edwin asking if everything was working well, that means he cares about his customers and we appreciate that.We recommend Best Appliance to anyone.
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September 2023 by Kristin Newbold
Best Appliances is hands down the best appliance store! We purchased a Speed Queen washer and dryer set from Edwin and have been very happy with our purchase. He was knowledgeable about the product, was not pushy, and had us set up for delivery the same day! His delivery team was very professional. He even later helped troubleshoot a problem we were having with our dryer vent over the phone to avoid a service fee which was very appreciated. If you are in the market for a new appliance or appliance repair, I highly recommend working with Edwin at Best Appliances!
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September 2023 by Justine S.
I run a small business and we desperately needed a good quality washer. After doing some research, I found it was probably worth investing in a Speed Queen. I called Best Appliances and spoke with Edwin. He helped me choose which washer would work best for our business and was super helpful answering with all my questions. They also provide delivery and were able to deliver within 3 hrs! Not sure if that is the norm and I just got lucky but I am super thankful they were able to! Thank you so much for your prompt service and awesome professionalism!!
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September 2023 by Evelyn Ruiz
The delivery man was kind and great with my parents, husband and myself. He installed and helped us figure out the button panel. We were actually already doing laundry the moment he left to test our new Speed Queens. Thank you again for helping us with one of the most important purchases of our new home. May your business thrive and be with good fortune.
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September 2023 by Sri G
Bought Refrigerator, washer and dryer at best prices. Edwin was great , shared some of his insights about appliances which helped me choose the right one. I recommend this store who are looking for appliances with affordable prices. Thank you, Edwin!
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September 2023 by J.R. Cleveland Jr.
Both Edwin and Karla were super helpful! Very informative on the fridge specs and various options. Joaquin was great with the install. We love our new fridge!*We returned to purchase a washer & dryer, and couldn’t be happier. Thank you, Edwin, for your help!
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September 2023 by Olga Bustillos
I recently purchased a Speed Queen washer/dryer set from NFM. Had issues with washer immediately, such as loud noises, out of balance and in one instance, the thing walked until it banged against the wall. After troubleshooting and analyzing what could possibly be wrong, I found that the metal feet did not have the rubber inserts that the installation techs should have placed. NFM CSR said they would have to place an order to have the rubber feet shipped, etc.. I did not have time for that. By luck, I called Best Appliances and explained to Mr. Edwin my situation. He offered to provide those to me from his McKinney store for no charge! It was a 45 minute one-way drive from my home and Misty had them ready for me. Gosh, if Edwin is willing to do that for someone that's not even his customer, imagine what he'll do if you are. Such a generous gesture! BTW, the rubber feet did not totally solve the issues. I'm still working with NFM to get resolved, but if I end up returning the set, Best Appliances is where I'll come to next. Thanks Edwin, your earnest desire to help a desperate consumer is very much appreciated!
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September 2023 by Brenda Sveska
So thankful to have checked out this family owned appliance store. Edwin was outstanding to work with and beat the price of the big box retailers. Outstanding service!
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August 2023 by Anne Graves
Very fast and efficient. Great customer service. Would definitely recommend to friends and family. Big plus he offers and services Speed Queen.
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August 2023 by Denise Maxam
My mothers 2nd refrigerator stopped getting cold and freezing and we were afraid of losing a lot of food. It was 20 years old and no need to try to repair it. I spoke with Edwin explaining the issue and he had a new refrigerator that fit my mothers needs and budget. He was able to deliver a bit later that day saving our food from spoiling. He also removed her old refrigerator which which was great! Edwin was professional and eager to help. I would highly recommend Best Appliances for any of your appliance needs!
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August 2023 by Matthew Renieri
Title: A Shopper's Paradise: Best Appliances - Where Dreams Become RealityIntroduction:Best Appliances is a retail gem that stands out in the appliance industry. This essay delves into the reasons why Best Appliances has earned its reputation as a go-to store for all things related to home appliances. From its extensive product selection to its exceptional customer service, Best Appliances leaves a lasting impression on every shopper who walks through its doors.1. Product Diversity and Quality:At Best Appliances, the array of products available is nothing short of remarkable. Whether you seek cutting-edge technology or traditional appliances, the store caters to all needs and budgets. From kitchen essentials like refrigerators, ovens, and dishwashers to home comforts like air conditioners and washing machines, the store has it all. Moreover, Best Appliances takes pride in curating products only from reputable and reliable brands, ensuring customers receive the highest quality appliances.2. Expert Guidance from Knowledgeable Staff:One of the store's greatest strengths is its knowledgeable and friendly staff. The sales team at Best Appliances is well-trained, equipped with in-depth knowledge about each product's features, functionalities, and specifications. Shoppers can confidently rely on their advice to make informed decisions, tailored to their unique requirements. This personalized approach fosters trust and loyalty among customers, setting Best Appliances apart from its competitors.3. Customer-Centric Policies:Best Appliances values its customers above all else. The store goes the extra mile to accommodate the needs of its clientele. From flexible exchange and return policies to timely delivery services, the emphasis on customer satisfaction is evident. The staff's willingness to address concerns promptly and efficiently further reinforces the store's commitment to its patrons.4. Competitive Pricing and Promotions:Despite its outstanding quality and service, Best Appliances manages to remain competitive in its pricing. Regular promotions, seasonal discounts, and attractive deals are a common sight, making luxury appliances more accessible to a wider range of customers. This strategic pricing approach has garnered Best Appliances a large and loyal customer base.5. After-Sales Support and Warranty Services:The relationship with the customer doesn't end with the purchase. Best Appliances takes pride in providing comprehensive after-sales support. From installation assistance to troubleshooting, the store ensures that customers experience a seamless transition with their new appliances. Furthermore, the generous warranty services offered on products showcase the store's unwavering confidence in the durability and reliability of its offerings.Conclusion:Best Appliances, a true paradise for shoppers seeking top-notch appliances, has earned its reputation through a combination of factors that set it apart from its competitors. From the extensive and diverse product selection to the exceptional customer service and competitive pricing, the store has mastered the art of providing a delightful shopping experience. Best Appliances truly lives up to its name, leaving customers satisfied and eager to return, solidifying its place as a leading appliance store in the industry.
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July 2023 by Doug Hudson
We had a really great experience. They were more them accommodating and did everything within their power to help us get what we needed. We needed a refrigerator ASAP and they sold us one along with same day delivery within 2 hours of purchasing our fridge and freezer. Highly Recommend!
