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March 2024 by Grace L.
Our sales associate Harmony offered excellent customer service! She knew everything about boots regarding the sizing and quality. My daughter was able to find the boots that she absolutely loved. The store has so many different choices of boots, hats, and clothing. We can't wait to go back. We absolutely appreciate the friendliness and helpfulness of the staff especially Harmony!
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January 2024 by YANCEY Quintanilla
Excellent customer service. Unfortunately we can't find what we want but they are very professional. All of them
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January 2024 by Alexa T.
The boot selection was very minimal and sizes were not in their correct spots. I couldn't find matching pairs for hardly anything I did happen to come across. The gentleman that helped me was nice and tried to find the boots I was looking for at another store to bring to this store. I eventually found a different pair that I wanted. When I got to the cashier(name Evelyn) to pay, she was complaining about another customer. Stopped for a brief moment to ask me to come forward and then continued to talk badly about the other customer in front of me. She never checked to confirm that I had the matching pairs of boots like other stores usually do. Just tossed them in the bag. Not the best branch of BootBarns I've been to.
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October 2023 by Todd Ellerby
Went to buy boots. Selection was limited and no one ever helped me or my wife. Not going back.
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September 2023 by Tony M
They didn't have what I was looking for but they were very friendly and helpful.
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August 2023 by Dustin G.
I had won a closet to the pin challenge at a golf tournament for 250 dollars to use at boot barn the certificate did not say a expiration date on it. Right after the event my father in law had a heart transplant and a kidney transplant my wife had to go to California to see her dad for the last 4 weeks then when she came back I had a scheduled surgery that ended me up in the hospital for 2 weeks and so I told my wife since I am finally healthy to move around let’s go get you some boots. Well Tim the head guy of the store would not honor the certificate because supposedly I was supposed to run down there during these life events within 30 days of the tournament and use it. What a heartless place to not care what so ever. Not to mention I was going to spend another 300 to 400 in the store along with the certificate over. I guess I will now take my business to another boot store.
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July 2023 by Brennan Palmiter
Great spot to get cloths. We met Peter the manager at this location and he was great help with finding what we needed.Great deals as well on my 20x wranglers.
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July 2023 by Chase Campbell
Walked out without a purchase. Had a youngster come up to help me and afyer telling him what I was looking for he gave me 3 prs not even close to what I wanted. After he saw I had no interest in them he walked off and I couldn't find him again.
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July 2023 by Shun Burton
Worst experience I've seen in a very long time!! Will never go back!! Racially profied worst customer service!!
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April 2023 by David Ahrens
Great selection with very helpful and friendly staff.
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March 2023 by Britni Williams
My husband bought a really good pair of boots here the other day. And everybody is so inviting there. They went above and beyond for my husband.
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February 2023 by MrHolbrook47
Mattie was the best help in finding what I needed. She made boot shopping painless!
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January 2023 by The Cool Bubba
Really liked this store...clean and organized. Not a huge store but a really good selection of western / work wear and of course lots of great boots. Prices are about as expected, but the quality of everything is really great. Ariat, Carhartt, George Strait and other great brands. Employees were very helpful and courteous too.
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December 2022 by Valerie Barr
Nice store....didn't have my size but nice selection
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November 2022 by Josephine Collins
Their section of boots wasn't my favorite.
