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January 2024 by Paul Jay
Great tire shop. No nonsense. Takes care of what you ask them to. I had a nail in my tire did a walk in, was in and out within an hour.Reasonable rates. Everyone here is friendly, and as a team they make sure everything goes correctly.I caught another piece of metal in my tire a few days later and they graciously repaired the same tire at no cost.Thank you!!!!
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December 2023 by Bruce F.
Briscoe is my go-to tire repair/replace shop. They fix my tires quickly while I wait and they fix 'em right - even the slow leakers! They don't try to upsell me - just great service at reasonable prices every time. I've had about a dozen tires fixed and four replaced there, and highly recommend them!
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November 2023 by GoBrady 12
I will not be returning here as my experience has been below poor. Some reasons below:1) came for an alignment at my scheduled time but was scheduled while their tech was on lunch so I was at the shop for over an hour. My truck wasn’t seen until 30 min after I checked in.2) when the tech got in my vehicle I saw and heard him floor it. Driving it like it was his and no regard for other people’s property. When I pointed this out to the front desk person I was later informed my alignment would be free and the techs excuse was the seating position.3) only a few days after the alignment something must be loose as my steering wheel now needs to be turned to face the 11’oclock angle to drive straight. My best judgement was to not return but I went ahead and had them schedule an appointment to look at it.4) About 20 min before my scheduled appointment I’m called and informed they have a vehicle stuck in the alignment bay and now need me to reschedule again. Since I already cleared my schedule I didn’t have time the week when they were able to see it. I’ve decided to cut my losses and go to another shop.Ultimately after seeing positive reviews I decided to give this place a shot but I was severely disappointed, several times. If you look at their awards, many are from years ago so it may be a representation of where their quality and service is heading as of late.
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November 2023 by Eastman 335d
I called and asked for an alignment, I wanted to do the same day. They told me to hold on to find out, after 5 minutes on hold I called back again. Someone else answered, he was very rude and said we can’t do it today. I told him you put me on hold for 5 minutes to find out if you can do it today, if not why you wasted my time and put me on hold indefinitely. He hung up on me. I guess they are too busy for old fashion customer service. You guys are too yuppie now for Denton’s residents.
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October 2023 by Aaron M.
I needed a replace tire after a blow out and called this location before stopping by. All of my questions were answered over the phone and I was taken care off rather promptly once I arrived.The staff was great and were really friendly and funny when interacting with the customers that were there before me.The pricing for the new tire and installation seemed fair, with everything labeled clearly on the receipt. I would definitely recommend Brisco's and will visit again if I ever have any other car issues!
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October 2023 by Wanda C.
This is the absolute best place in Denton and Denton County for tire service. Whether is is new tires, a tire replacement or repair, a tire rotation, or an alignment, Briscoe is the best of best!
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September 2023 by Valentin Volkov (Happywolf)
These guys will find a way to take your money even if you have issues with just one wheel. It's very clean, beautiful, and pleasant here, but the prices are outrageous, as if you walked into a Mercedes dealership.
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September 2023 by Steve M.
Good service. Know what they are doing and the price was fair. They even did a wheel ailment on my1975 camaro.
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September 2023 by Molly M.
I found a nail in my tire (new tires with only 4,500 miles). Took SUV to Briscoe's on a busy Saturday AM. Shortly after leaving Briscoe's they called to report that it was more of a large "tack" that has not penetrated the tire. They charged us nothing snd we were on our way. I'd highly recommend Briscoe's. Based on my prior experience with Discount Tire I'm sure they would have told me I needed a new tire!!! I'll never return to Discount Tire. Please support your local Denton businesses! Thank you Briscoe's!!
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August 2023 by K Noire
Exceptional work with an informative and kind staff. Very personal and I was taken aback at the fact one of the staff members remembered me from a prior visit. This place is a gem to those in need of an alignment or tires. They are very straight forward and I did not feel priced gouging occurred as I paid less than I personally budgeted. This is not a corporate business. This is family owned since 1967. To my delight there is a female staff member named Ashley who the manager said he “wished he had 5 of her” due to her work ethic, so a very diverse staff. I would highly recommend this Denton gem to anyone especially family.
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August 2023 by Robert Stites
This is the second time I've had work done at Briscoe, and I am impressed with their quality of workmanship. The shop is very clean and well organized and their prices are reasonable. I'll be back.
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August 2023 by Mike Farlow (TXAggieMike)
Took my Tesla Model 3 for a tire rotation as a walk in. Quick service and priced fairly.Reminder to Tesla owners to bring your “lift pucks”.
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August 2023 by Alexa C.
This was my first time coming here, I was nervous about coming to a new mechanic but it was an emergency. I had an air valve replaced on one of my tires. I got there around 11:50, my name and service was put down and they took my keys. There was no communication as to how long it would be or what kind of process was happening. I didn't get an update until I asked 30 minutes later and then my car wasn't looked at until another 30 minutes had passed. I will say the price was fair and the workers were professional. While paying, the front end employee let me know that it was a busy time for them, which I understand happens but it's kind of ridiculous to have not had a wait time or anything communicated to me. The main reason my rating is so low is that after the wait, I walked out to my car and there was a scratch on my front bumper on the driver's side. I don't know how they didn't notice or say anything to me about it before I got out there, I'm sure they expected for me to not notice. Overall, the experience was fine. The price was fair, employees were friendly but they might scrape your car so be careful.
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July 2023 by Vianey F.
Great service! My husband had a flat tire and had Robert Steward came to help us on a Sunday. Very nice guy did the work within 15-20 minutes. We'll definitely recommend Briscoe!!
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April 2023 by Emily Costello
This place rocks. They actually told me to take my car to a different shop to get something replaced at a cheaper price than they could. They're fair, fast and really thorough. I will be back with any car issues in the future.