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March 2024 by Shawn Phelps
Sandwiches look much better in the pics.. wasn't that
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February 2024 by Yasminyah Yahudith Yashar'el
The Indian or whatever people they have working there can't understand what I'm saying. They are rude and rush you to tell them what you want on your sandwich, all to mess it up anyway.. This is the 3rd time in a row and there is no manager to even call and report. This time I received a sandwich with nothing but meat and cheese.. no veggies, no mayo, sandwich just dry. I'd rather drive to Grapevine Mills Mall to get a sandwich.. they would never!!! If I could take a picture of this sandwich and post it I would. No point in driving back to Walmart because they are going to act like it's a problem to remake it. As I said this is the 3rd time in a row.. I'm pissed.. sitting here pregnant and crying about my food I paid for....
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January 2024 by Music H
Love the food n love the people they are very friendly nice environment.
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January 2024 by Tandie Adams
Love this place food is always good and fresh never anything but
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January 2024 by MEREDITH FOUNTAIN
Never again will I go to this location, first time I went they got my order wrong, fine mistakes happen. This second time there were three people there, I don’t know who the female was there but she was yelling and the other two telling them being busy it not an excuse to not call her, she made eye contact with myself and two other people but refused to talk to us. She knew we were there and the other two looked terrified to even say anything to us, I’m sure the others wanted to order but all I had was a question and tried to get her to talk to us that didn’t happen. Extremely rude and unprofessional.
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January 2024 by Me I guess
The girl with the red hair didn’t take our order or make eye contact with us for the twenty minutes we were standing in line. Instead she stood there individually taking one wing at a time out of the fryer and walking each one across the kitchen to where she was seasoning them in a bowl just to avoid taking our orders.
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December 2023 by matt darr
The people at Charley's are very knowledgeable about the products they serve ,super friendly and go above and beyond, I absolutely love going here food is amazing and the staff are very nice I would recommend this placeKid-friendliness: They have a dining room with plenty of seating a TV and some crane gamesWheelchair accessibility: It's located inside Walmart so it's wheelchair accessible
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October 2023 by Nathan Tharpe (Nate)
Service was terrible. They made the Philly and was just thrown on the bread. Fries were cold and the food was not properly cooked together looked terrible. Didn't eat the food at all asked for my money back told me no we don't do that! Like seriously... ? won't be back I didn't want to even give a whole star on any of these but it is what it is. Place was not clean and service was so bad.
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September 2023 by Zucc The berg
Employees are always really mean to me I understand they’re busy but it’s no reason to be mean with a customer plus I had to wait 20 minutes and all I ordered was a lemonade nothing you get here is worth your time or
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August 2023 by Chelsea Jackson-Bayon
I've had trouble ordering online, but the food is really good & the employees are friendly. I pick up from the location. The dining area is pretty dull & uninviting. I think they have the best fried cheese sticks & my husband loves the cheese steak.
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August 2023 by Lo Pan
Rj was really nice at the register but the other lil snobby chick that was cooking had an ugly attitude and was saying very rude stuff to the other customers.
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August 2023 by drako boi
Really nice place with excellent food.
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August 2023 by Rob Carter
Love a great steak sandwich . ?
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August 2023 by Jackie W.
I used to go to the one in Denton off university Dr that's inside Walmart but will never be returning. I loved having the fully cheese fries and add chicken. Every time I have eaten here I have ordered this. I was told by an employee that this is on a secret menu and I would be charged extra for the chicken added (I totally would expect that) today I went to Charley's to order this item and the cashier told me she didn't know what to do and she needed to ask her G.M. the G.M. said absolutely not, this location has never done that before. I said to the GM yes it has every time I come here this is what I order. The GM just looked down and didn't even respond. I had to get the GMs attention and told her that it's on the secret menu and has been done several times for me. The GM got a really loud voice at me and said our employees are not supposed to be doing that here at this location. I felt immediately that the customer service that I used to get from this place was now gone thanks to the GM. When I asked the GM for corporate offices number she said you are going to have to wait for that. I waited for 5 until I decided to look up online myself. I asked the GM for her name and all she said was Ray. She never gave me eye contact once or respect as a human being let alone a customer. I intend to let everyone I know about this experience.
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May 2023 by Salma R
I was getting charged for just a cup of ice lame