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February 2023 by Raul Arias
Very good service
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January 2023 by Alison Helms
Efficient drive-thru really polite good service.
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October 2022 by Erika Hua
The Branch Manager Ben is so helpful and responds quickly to issues. All staff up there are very nice and was a pleasant experience
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October 2022 by Ashley Wright
Ben, the branch manager, is too busy for his own customers. He won't even come out of his office to have a conversation. Horrible customer service. Horrible representation for the Chase brand.
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September 2022 by Sarah Thomas
I'm here usually once or twice a week with deposits for our business account & I always enjoy speaking with Morgan and Amanda. Their bosses are nice too, but I've seen these ladies be genuinely pleasant when many others wouldn't have been able to. They always make my visit a timely enjoyable experience! Please keep them around. They are definitely an asset!
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September 2022 by Daniel Flinn
Staff is not helpful and there are never bankers available to help with account needs. Tellers have extremely limited access on what they can do….stay away
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May 2022 by Wreck V
No one answers the phone
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January 2022 by Michael W.
Horrible customer service and communication from Chase. This branch does not care about its customers.
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December 2021 by Erika Moore
The Branch Manager Ben is so helpful and responds quickly to issues. All staff up there are very nice and was a pleasant experience
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January 2021 by Viviana Campos.
Good service.
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July 2020 by Dave Evans
Nataliea was able to get my problem solved after hours on the phone with support. . She was a breath of fresh air and pleasure to work with. Will be making this my go to location in Denton
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February 2020 by Sami Navi
Staff not attentive
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November 2019 by Jason Warren
Attentive staff. I was helped to open a credit account quickly and was walked through everything I needed to know. Was a very stress-relieving experience.
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July 2018 by Diana Zedwick
Terrible service through the drive-up window every time I try to use it. Sometimes I wait 15 minutes or longer and have had employees completely ignore me to help a customer who's come after me .Today I was told that they were really busy inside. Why are the drive -up tellers working the inside if they have customers outside? This has happened to me every single time I use this branch! Normally, I drive out if my way to use a different branch, even though this one is less than a minute from my house . There needs to be better training for the drive-up, otherwise, what's the point? I won't use this branch again!
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October 2017 by Mario Bartolini
Personal atento, no hay mucho píºblico así que es rápido .
