-
January 2024 by Sylvester Robinson
Best experience. Ask for Keith Barbin. He will take care of you! Drove all the way out of state and got the VIP service. He will work with you and own up to any mistakes made. He is a honest and genuine man. Give this dealership a chance with your business.
-
January 2024 by dhaval dalasaniya
Great Dealership to buy car from. Jerem was great car sales person who goes above & beyond to get us minivan’s middle seat from previous owners. No sales techniques, no pushing to buy & helps you to make right call. Very nice experience to buy car.
-
January 2024 by Michael Steuerwald
Whatever you do, do NOT purchase a vehicle from Denton Preowned. We went in on a Lexus that we liked online. Test drove it and liked it. We were waiting for a check from insurance but we offered to put money down to hold the car, and we were told it wasn’t necessary, and we agreed on a price and terms. We were told it could be held until the end of the week or possibly Monday of the next week which worked perfectly for us. The next morning we went back to do a longer test drive and had a mechanic check it (which we got approval from my salesman). When we got back from the extended test drive, our salesman told us that there was someone there buying the car right now. I asked to speak to the sales manager, who told me “they can’t just hold cars.” Really? Because you didn’t have a problem with it yesterday when we came in and told you our situation. I told him this was a sleazy thing to do and he then told me “it’s not sleazy.” Yeah. It is. We had an agreement and we offered to put a deposit down to hold the car so this exact thing didn’t happen. He told me “yeah sorry about that.” THIS is the reason people hate car dealerships and why they have a bad name. Take your business elsewhere.
-
January 2024 by Oliva Lupercio
During the process of buying the sales person Marcus was extremely friendly and talked highly of the place, NOW that we need to have something replace which was part of the contract Marcus is not returning our calls or even management. Is really frustrating ?
-
November 2023 by Bobby Lay
Would not recommend buying anything from here. Bought a pre owned Ford Explorer ST that was advertised as being a certified pre owned vehicle with no issues. The car has since spent over a month at a Ford dealership for repairs totaling over 5k dollars. Walter Adams the general manager told me months ago he would make things right and pay for part of the repairs. After numerous emails with invoices, voicemails, and texts he has yet to make things right. Piss poor service and piss poor communication. Stay far far away because they do not want to help you once you sign the paperwork.
-
September 2023 by Midsouth Railfan
From start to finish the whole experience never felt uncomfortable or pressured in any way. You never know what to expect from dealerships, and here, as soon as you walk in they make you feel welcome. Of course everyone there is doing a job, though they don't try and pressure you into buying something to benefit them. The salespeople were a delight to work with. I'd highly reccomend Markus Collins and Kynlee.
-
September 2023 by KyleJanelle Croxton
We couldn’t have asked for a better experience. Our salesman Keith Barbin was awesome! Ask for Keith! He was such a blessing to our Truck shopping. I’m so glad we stopped at Denton pre-Owned and met him. Our Finance guy was amazing too and they were so personable, making it a comfortable and positive purchase!
-
August 2023 by Gustavo Garza
I've purchased many vehicles before, and this was by far the worst experience ever. Was referred to salesperson Keith Lindlau at the used department. As soon as we met he had a bad demeanor towards my wife and I. Things got worse during the process he even got to the point to where he looked like he was ready to fight me, literally got up from his chair balled up his fist as if he was ready to attack me because he didn't like my questions, called me a liar several times and went against everything that I was offered prior to my arrival I had already been in contact with another sales person who couldn't meet with me due to her being busy at the time. I drove more than an hour to come check out the vehicle I was interested in. We walked out in the middle of signing the contract due this guys aggressive attitude. Thankfully the original sales person Kynlee reached out to me and apologized for his behavior and offered to come out to my home to deliver the vehicle and sign paperwork since I refused to step foot back at the dealership.
-
August 2023 by Sammie Madison
We bought a used Honda Odyssey for our family at Denton Mazda. We took the van for a pre-purchase inspection and the mechanic found one expensive issue. This dealership sent us a check to have the work done at the mechanic of our choice. Cannot recommend them enough- thankful for a business that is honest and does the right thing. Thank you!!
-
July 2023 by Waterfalls Dao
I recommend Myman A. in Sales as he was great to work with-- never pushy but instead, very professional, friendly, prepared, and patient, with transparent communication and the perfect amount of follow-up. He worked hard to earn my business and represented the dealership well- they are fortunate to have him! Thank you, Myman!
-
June 2023 by Erika Ruiz
Drove 9 hours to purchase a truck we saw online the night before , and they were able to help us 100% with the entire process! Spoke with Keith, Demarkus and the manager .Great service ! They were able to wash , detail and change all the tires to brand new ones. Highly recommend this dealership ! If youre looking for top notch dealership this is the place !
-
June 2023 by Rachel Bell
This used car lot was amazing ! I was having months of horrible experiences trying to get a used suv ! The guys here jason Reese and Keith lindlau and Mike were amazing went out of the way to help me in anyway ! Great place caring sales man and good used vehicles !
-
February 2023 by R Wilson
Easy and smooth transaction. Transparent upfront pricing and no hidden costs. Accurate and honest description. Josh Grady is a class act and pleasure to deal with. Great communication and quick execution. Overall, highly recommended.
-
February 2023 by CJ Garage
The worst dealership I've ever been too. To say a vehicle is first come first serve and I get there and they say someone has dibs on it while they aren't even there or even close. What a bunch if clowns. All the managers were extremely ignorant would never recommend to anyone.
-
January 2023 by Alan Hyde
After over a year of searching to find a car that checked all the boxes, I finally found it at Denton Dodge Pre-Owned for a great price. I live out of state, so I wasn't able to see it in person right away. Keith Barbin from Denton Dodge did a great job at helping me out and was very quick at getting me all the information I needed. He was able to go check out the car in person and send additional pictures of what I wanted to see since I wasn't able to be there. They were all very friendly and easy to work with throughout the process. When I need another car in the future, I'll be sure to check back to see what's in their inventory.
