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November 2025 by BakiHighlights
The employees are so funny and welcoming
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October 2025 by Richard Polee
I had a great experience here with Alyssa. Her product knowledge was very helpful. Will definitely keep visiting this branch.
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October 2025 by KellsTravelCo
Great customer service
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October 2025 by Alyssa
Efficient and friendly customer service.
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May 2025 by Zoe Gutierrez
They don't let my dog in
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May 2025 by AGG Town
Had a cashier's check for 13k from another 1st convenience bank because they did not have enough cash on hand for what I needed . My name was on check drawn from my account and had more than enough money to cover and they refused to cash it
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September 2024 by Green Monday
I don't mind giving 3 stars. Have had good and bad experiences here and I'm not paying much in fees. BUT for 4 years the bank has said they will get Venmo transfers soon and they still don't allow it AND I don't like I can't do in-person banking before 10 a.m.
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October 2023 by petey pablo
ZERO STARS WONT LETRUDE AND VERY RACEIST MANAGER, AND CUSTOMER SERVICE IS THE WORST THRY WILL ONLY HELP YOU IF YOU KNOW SPANISH REALLY NO JOKE. PEOPLE ARE NOT HAPPY TO HELP AND TRY TO SCREW YOU OUT OF MONEY THEY ARE NOT FRIENDLY OR DO THEY WANT YOU IN THE BANK AT ALL. AND ATM NEVER WORKS IS ALWAY BROKEN BUT THEY SAY THEY TAKE THE MONEY OUT TO HAVE IN STORE. REALLY SO WHY EVEN HAVE AN ATM..... DO NOT BANK WITH THESE PEOPLE AT THIS LOCATION THEY ARE VERY BAD PEOPLE THERE.GO TO THE LOOK 288 IS WHAT THEY TELL EVERYONE TO GET YOUR MONEY OUT IF YOU WANT IT. LOOP 288 BANK IS WAY BETTER ANYWAYS THERE MORE PROFFESIONAL AND WANT YOU THERE BANKING. AND THERE ATM IS WORKING SO NEED TO WAIT IN LINE.
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October 2023 by William White
Terrible customer service
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December 2022 by Niranjan Rijal
Miss Rocio Sanchez is awesome. We have really serious issue and she helped to solve our problem without hesitation! Thank you ?!
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October 2022 by Mynor Garcia
On Saturday, April 24, I wanted to open an account and they told me that it couldn't be done just because everyone was sitting and they didn't want to assist me. They told me that my passport is different from the others just to make excuses. I have relatives who have an Ai account and it is the same passport?? Terrible service?
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August 2022 by Joseph Smith
I deposited a check and they are making me wait 7 days for it. If I’d known they were going to pull that I would have cashed it somewhere else
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July 2022 by Jorge Castanello
Not the best bank, if you are wanting to go in person be prepared to stand in line for quite a while unless you go early in the day.
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July 2022 by Christian Torres
Unfriendly and unwelcoming customer service. The app is trash and can’t do half the options available on it. The website is no better. Closing my account soon. This bank is a joke
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May 2022 by Katie Frey
The employees that work at this location are RUDE. You must get a weird power trip. It's cool though, I'm calling corporate and if treated the same will be closing my account with first convenience. Convenience????
