First State Bank is a community-centered bank that has provided excellent customer service since its founding in 1905. As the oldest state bank in Texas, it has established a strong presence across North Texas, with its first location in Gainesville. Customers appreciate the bank for its supportive and helpful staff, who go the extra mile to assist with various banking needs, including personal and business loans, checking and savings accounts, and wealth management. Many reviews highlight the dedication of the employees, who build lasting relationships with customers. For instance, one customer shared their experience of a challenging mortgage process, praising an employee for their relentless support and guidance. Others noted the friendly atmosphere and the absence of excessive fees, which is often a concern with larger banks. First State Bank is recognized for its commitment to understanding and addressing customer needs, making it a trusted choice for many in the community. Overall, First State Bank is highly recommended for anyone seeking a reliable and customer-focused banking experience.
Friendly efficient staff that communicated often and helped us make informed choices. Easiest process from start to finish we've ever experienced!! Highly recommend.
November 2023
Excellent service all the way. I wouldn’t recommend anybody else. I was a hard case, many mortgage people would have given up I believe, Britt went to bat for me, it took 7 weeks due to issues I wasn’t even aware of. Britt guided me in the things I needed to do, he kept going forward. It came together & we closed on... read full comment
December 2022
Phillip was wonderful to use on our loan. First State Bank went the extra mile. We highly recommend First State Bank top notch crew.
