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October 2023 by Chris
A very good store that changes its merchandise on a regular basis. This staff is so friendly and kind. I go back as often as I need.
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October 2023 by Alexander Duran
Horrible customer service, they dont care what you ask and give you a simple yes or no. NO FITTING ROOMS?!?! And over charged, my girlfriend bought 2 pairs of jeans and a skirt for 30 dollars… that price is horrible for a goodwill.
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September 2023 by lizbeth Trejo
I wish 0 could be an option. I love going to thrift stores. Goodwill is probably my favorite store to shop at but at this location it’s probably been the worst. I asked one of the workers if she could explain their pricing system cause I couldn’t find a price on any of the clothing which was very confusing. This lady rolled her eyes at me the minute I was walking towards her and she didn’t even answer my question
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September 2023 by Julie Kastel
The store has a lot of problems. Recently, it looks like all the merchandise has been picked through, only the junk remains on the shelves. All the boxes are taped closed, so you never know what you're going to get. I bought something that was taped closed that had batteries. The batteries were so corroded that I had to throw the item away. There is a female that stocks the shelves, all she does is complain about the customers. I like to go there on my day off and after work, but it's such a train wreck, it's really not worth going. The bathrooms are always absolutely disgusting. And the cashiers act like they're going to collapse if they have to put your stuff in a bag or wrap it. It's nice to have the largest Goodwill local, but really this store is a mess.
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September 2023 by Dawn Terrizzi
They took out the dressing rooms and I was told they weren't bringing any back. They pointed out they have a 24-hr return policy, but a lot of customers don't have time to shop for things they're not sure will fit, drive home and rush back to return. I get the bulk of my clothes for personal and work from thrift shops, but unfortunately won't be shopping here anymore, even though it supports a good cause. It feels like a rip off.
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September 2023 by Darlene Villa
When they first opened, they organized by color instead of size which was so stupid. Finally fixed that, but then they took away the dressing rooms?? Why?? Majority of what they sell is clothing.
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July 2023 by William G.
Run by morons. Went to drop off fairly expensive exercise equipment only to find lazy "helpers" that stood around not wanting to offload. Said they wouldn't take a nice Trek bike "because the wheel was off"- in other words, the detachable front wheel was not on the bike itself. Tried telling these nincompoops that it was removable, only having to then go and click the front wheel on- then they would take it. What a hassle when trying to support the needy of the community.
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July 2023 by Anne Arellano
The store was entirely dirty.
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July 2023 by Texas itRoks
Went back to back days before Noon.Both times they said not taking donations? Save your time and effort. Skip this location.
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July 2023 by C R
Don’t expect help carrying your donations in. One donation drop off worker was very rude - mocked me because I asked for help lifting a donation item.
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July 2023 by Kate C
Update: 7/19/23Their clothes are now organized by size not by color! However, still none of their dressing rooms have mirrors.Old review:The store is clean and spacious. The only issues I have is that it’s organized by color and not by size, and NONE of the dressing rooms have mirrors. I also feel like they price things a little more expensive than usual.
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July 2023 by Anita Erno
Zero stars isn't an option. Since I moved to Denton I loved going to the store on Tuesdays to take advantage of the 25% senior discount. Today I was told the discount is 10% and always has been. On-line it says it is 25% but the manager there told me I am confused. Not going back...ever!
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July 2023 by Beth F.
I went into this Goodwill store today because I had to go to Hobby lobby. Three weeks ago they started to sort their clothes by size. What a relief. I bought a few things, a purse and some fabric. They still have all items of particular type the same price and their dresses were not sorted by size yet.
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June 2023 by Keith Syska
Rude and incompetent employees who can't be bothered
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June 2023 by Christy Horn
Employees are rude and incompetent.
