Hertz
Car RentalHours:
3401 State School Road, Denton TX 76210 Hours
About Hertz
Hertz provides a reliable car rental experience with a focus on customer service. Many customers have praised the friendly and accommodating staff, particularly highlighting employees like Max and Islam A. for their exceptional service. Customers appreciated how they went above and beyond to assist with issues, making the rental process smoother and more enjoyable. Quick service is also a common theme, as many customers noted the efficiency of getting on the road. However, there was some concern regarding upfront communication about deposits, especially when using debit cards, which can hold funds for several days. Despite this, the overall sentiment remains positive, with multiple repeat customers expressing their intention to continue renting from Hertz due to the excellent service they received. Max and Matt were specifically mentioned as deserving recognition for their professionalism and dedication to resolving issues quickly. Hertz aims to deliver a pleasant experience with its fleet and commitment to customer satisfaction.
Most Recent Reviews
May 2025
Islam is the best. He was nice and he really help us. This is the first time that I have been welcomed with Hertz .
July 2024
We had all kinds of problems at Enterprise, we called Hertz and they had multiple cars to chose from, picked us up and we were ready in 20 minutes with our rental. The guy was super nice who checked us out. Will only use them from now on! Also, got a WAY better car than the Camry that Enterprise tried to put us in!
June 2024
Went to this place a couple of times and it has always been okay but this time Islam A. assisted me he was very pleasant, answered all my questions, made sure the car was cool when I got inside, He went above and beyond to assist me. It was totally different from my experience dealing with the other guy.
More Comments(95)
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