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October 2023 by Sarah T.
The products are great. This review is about the pet baths and staff. The water kept going cold and the blower was super cold! Also the shampoos were mediocre. I had to wash my dogs three times to get them clean with that soap. My dogs were cold and stressed leaving there. I have used the self baths at the pet store on Teasley and was very impressed. This one was $5 more per wash and even the towels were gross! Not worth the extra money or stress on my pups. Staff was nice enough but I felt like an inconvenience coming in. I will drive the extra in the future instead of coming back. So sad.
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September 2023 by Jeanette L.
Fantastic store and amazing staff! I agreed to take a dog last minute so it wouldn't go to a shelter and I literally went inside the store and said "help". I had dogs growing up but not one since. Aiden walked through each and every aisle with me helping me pick products and figuring out all that I needed. Mika the groomer also took the time to explain dog brushes to me and how to take care of my new dog's coat. They were so nice and very knowledgeable. This will definitely be my new store.
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July 2023 by Molly T.
The team members are all very happy to help you make selections. Go there and get some cool stuff for your fur babies!Thanks to Devin for helping me pick out a new kind of kibble for my Weimaraner, Manny! AND he even carried the heavy bag out for me. Your team and store ROCKS!
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May 2023 by Madison S.
This is my go-to pet store. I live about 30 minutes (but it is the closest location to me) and I will continue to drive every bit of 30 minutes specially to go to this store. They almost always have everything I need, the staff is always so willing to answer questions and help me with anything I need and the one time they didn't have something I needed the manager went above and beyond to help me and ensure I got the pet food I was looking for. I can't recommend this store enough and the prices are always the best too!
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March 2023 by Karen B.
Thanks Pigeon for taking an interest in my puppy. She kindhearted & has great compassion for animals. Good customer service skills
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January 2023 by Mandy S.
I have always had responsive customer service at the Denton store. They carry the dog food I prefer and it's not a main brand name food. Plus I love it that they have Pet Deli bones.
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November 2022 by Sharon H.
Thank You Sharlet as PSP for always doing an EXCELLENT job trimming our dogs nails. Our dogs needed their nails trimmed and had never experienced anything like this before. Naturally, I was very nervous. Sharlet promptly greeted us at the counter with a warm smile, was very calm and gentle with the dogs. Sharlet was patient and gives the dogs time to relax. She is great at distracting them with treats or noises and makes it a quick and painless experience for both the dog and owner! Sharlet, thank you for your great work!
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November 2022 by Lisa R.
Hands down the best team of professionals dedicated to helping their customers. Thank you all for your hard work and efforts.
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July 2022 by Lysette R.
Love this place, as does my pup! Whenever we walk in, the employees treat Taki like she's their dog. They did great with her nail trimming and were excellent at calming her down. She typically gets very anxious when I leave her, but she did great. They even I cl died a nice bandana for her. The dog wash stations are awesome. Lots of room and you have everything you need. The store often has good sales too. Two employees, I didn't get their names unfortunately, were very helpful in helping me find a new dog food for Taki as I wanted to increase the quality of her food.
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January 2022 by Tina B.
We have a 1 year old puppy Shih Tzu Luna, she got her first professional and takes her time to get it right. Our pup was extremely matted in her hocks. She looks like a new dog now. We will be back to see Sharlet in the near future. She is truly a dog lover. Price was great, to have had her totally groomed nails, anal glands, ears cleaned, teeth brushed an what a great job she did. Be sure to ask for her if your going in to have your pup groomed.
