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April 2023 by Rebecca
Briel! Briel is the best! She helped me start my very first business account, and I didn't know anything! She educated me and helped guide me to the right decision. She is also the BEST at responding, you won't be left in the dark when you're with her!
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January 2022 by A
My grandma used this bank for years. She'd never go anywhere else. I grew up coming to this bank with her. The tellers knew her well and would always ask how she was. They would send lollipops through for me, or my younger sibling when I was grown. These people were always the most courteous, patient, and kind people. If they had more branches I believe I would switch to using them. If you live in Denton, this is the place to do business with. I will always appreciate the kindness and respect they've shown my grandma all these years.
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November 2021 by Lauren Dempsey
I have banked with Inwood for over 6 years - the customer service here is un matched!!!! Everyone I've ever dealt with has been so helpful resolving any needs I've ever had, answered my questions, One lady even stayed late after work for me so I could get my deposit in that day! They are the best!!!
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April 2021 by A. M.
My grandma used this bank for years. She'd never go anywhere else. I grew up coming to this bank with her. The tellers knew her well and would always ask how she was. They would send lollipops through for me, or my younger sibling when I was grown. These people were always the most courteous, patient, and kind people. If they had more branches I believe I would switch to using them. If you live in Denton, this is the place to do business with. I will always appreciate the kindness and respect they've shown my grandma all these years.
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January 2021 by Harrison
Normally very happy with the customer service of this bank, but trying to do anything over the phone is impossible. Why is there no hotline to help customers over the weekend and after hours? Beyond frustrated at this point. Beginning to think DACTU might be a better option!
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October 2020 by Randall Beshara
The only reason I didn't give 5 star's is because, there's not any bank service on Saturday. For those of us who work 5 day's a week and don't have time to make it to the bank during normal hour's of operation.
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September 2020 by James of all things
We live in a society where banking has become mandatory. This has been the only brick and mortar bank I've been happy with. It's just a necessity of doing business. I would rate it honestly a 4 stars, but the 1 stars are unjustified so hopefully this offsets it a little.
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July 2020 by Brandon Pfaffly
James and his crew are second to none. This is personal banking at its finest. They take time to know you personally and work hard to make sure you are served well. Great folks!
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January 2020 by Harrison Drake Stewart
Normally very happy with the customer service of this bank, but trying to do anything over the phone is impossible. Why is there no hotline to help customers over the weekend and after hours? Beyond frustrated at this point. Beginning to think DACTU might be a better option!
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February 2019 by Leroy Laughlin
Worst bank to bank with stay far away people
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January 2019 by Kasey Blaisdell
If you mobile bank, take your business elsewhere. Don't expect to be able to log in on your mobile device. Went into the bank the other day and they said it was supposed to be fixed a month ago, yet I can never get on to deposit checks still. I was told they cannot do anything about it. You'd think being a bank they would have a better site management company. I'd give 1 star but the ladies in the Denton branch are very nice.
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January 2018 by Stoney Bass
Great team that's always willing to help and achieve a small town feel.
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January 2018 by Lacey Shields
I love banking at Inwood! The Denton team is always willing to go the extra mile for their clients. Customers are treated like family, account services are easy to use/access, and everyone at the branch is friendly and willing to assist in any way that they can. Inwood has an outstanding relationship with local organizations. Staff work tirelessly to develop lasting connections with a variety of groups that provide invaluable services to the community. Would highly recommend if you're looking for a personal relationship with your neighborhood bank.
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April 2017 by Marie Wasson
I have only had wonderful customer service at this bank. Friendly service, professional treatment, and a willingness to go the extra mile. I tell all my friends when asked where to bank for the most professional service in Denton, Go To INWOOD BANK. Thank you all for years of faithful service.
