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April 2024 by Keith Ivy
I have been very satisfied for years with this storage facility
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April 2024 by Howard Crossley
The manager C.W. was really cool and he was very professional I appreciate the help man y'all should do business with him.
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April 2024 by Sean Callaway
manager's behavior can be quite unpredictable, transitioning from a polite demeanor to a more casual, "hood" attitude within a short span. Madison's conduct, characterized by deceit, theft, and overall poor behavior, warrants scrutiny. It's worth considering whether her actions merit attention from authorities, given her questionable activities and associations. The lack of oversight from higher management raises concerns about their involvement or awareness of the situation. Caution is advised for anyone interacting with such an individual.
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April 2024 by Victoria Gray
Very friendly, informative, and trustworthy place! Very affordable as well, highly recommended!
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March 2024 by Kolby Willis
Thieves
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February 2024 by M C
Do not purchase storage units at auctions from this facility because they will 100% take items out of the unit after you have made the purchase. When they get called out on it they will lie to the police and accuse you of stealing even though we recorded the entire incident from us driving to and onto the property to the convicted felon who works in the office oh btw she was convicted of armed robbery unlocking the unit.This place is a scam they have no problems stealing your stuff making false police reports accusing you of being the thief and trespassing you. While also refusing to refund the money you paid for the storage unit that had items stolen from it. The Corporation has no problem giving you the runaround pass you off to multiple managers who will deny the video evidence.
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February 2024 by matt petree
Absolutely the most amazing service I have ever had really smooth quick in and out no hassle whatsoever and extremely helpful. I couldn’t be more satisfied.
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February 2024 by TEXAS LEYJA
Madson Mooney is very unprofessional, she made me wait 45mins to make a payment, had threatened to ban me and was refusing to take my payment. yelled at us and got upset with me about my payment history, made comments about me being "broke" and an "idiot"she was very rude and unprofessional when I would come in and try to make payments. i got trespassed, and as soon as she found out that my wife was trying to make a payment she would refuse to deal with my wife because it was my unit. she made up a b.s. story that my wife was cussing at her and being rude to her. lastly when i tried to get a card to call the corporate office and she snatched away the cards
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February 2024 by payton cobb
Do not go here these people are all in on it they will take your things or not leave the things that were supposed to be in there its theft and burglary do not go here they will cuss you out when called out and ima make sure everyone knows this and comes and gives the same reviews so noone gets effected and this place has a bad rep do NOT GO HERE
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December 2023 by Ashley Vena
I've been with this storage facility since it became securcare and it has progressively become the worst storage place I've ever delt with. I have come to the facility on at least 4 different occasions in the last 2 months and there is NEVER a manager on site to help with anything
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August 2023 by Brandon Watkins
While this place was great for storing my belongings for a few weeks when I had to move out of my dormitory and wait to move into my apartment, I would not recommend leasing from them. I thought I paid them up front and that they would continue billing me for the storage sheds until I decided to cancel my lease. However, when I returned back to Denton a few days ago, I was unable to enter the facility due to the place not receiving my payment and they had their own padlocks on both of my storage sheds due to this. This place had also never notified me that I owed them more money for another month’s rent. The other thing I don’t like about this place is that the office gal is not there during the full hours that the place claims to be open. She is oftentimes out of the office and there is a big closed sign on the door in the middle of the day on weekdays. I was lucky that she was there to take my second payment when I returned to the storage shed to retrieve my belongings last Saturday. Otherwise, I would not have been able to get my apartment stuff out of storage until the following Monday.
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August 2023 by Jaquata Davis
I am active duty military and my son goes to school in the area. I moved my items out of storage 20 days early because school started and they would not pro-rate me the monthly charge. I asked the customer representative was this standard policy and she told me to “read my contract”. Additionally, when I tried to reserve a unit at the beginning of the summer for a future date, I was told I had to pay prior to the utilization date, whether my items were in the unit or not, because they technically don’t reserve units for a future date. I will NEVER recommend nor use this business again.
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June 2023 by Nicholas Cohn
Renetta made my experience quick and as easy I needed and gave me the most efficient unit for me. Highly recommend!
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January 2023 by Kim Heesch
The managers are nice, but the facility is definitely not SECURE!! There are only cameras at the entrance gate and no where else. We were Burglarized and lost thousands of dollars worth of belongings.There are many vagrants in the area and they cut a hole in the fencing at the back and we’re living in one of the empty units. Pulled our stuff out of there this week thankfully, but other units have been hit lately where they used a crow bar and just pried the locking mechanisms right off the doors.
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December 2022 by K and J Gaming
ABBY ABBY ABBY the manager is the key to this place. Without her this is like any other storage unit. She actually reached out to me to tell me I needed a better lock and put one of hers on until I could put a better one on!
