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October 2022 by SHA' JONES
New employee was amazing and very professional during her training. The store manager took her time while explaining to her how to do things.
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July 2022 by Denise Basher
Grrreat customer service!!I ordered a pair of fancy tennis shoes online and the team kept me up to date the whole time!!I received my cute tennis shoes really quick and I Love them.??
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September 2021 by Sander Rijbroek
Tried to exchange a pair of shoes for a different size and they claimed we should pay $10 extra. The original purchase had a $10 coupon applied, but they refused to apply the same when exchanging it. All 4 employees argued that it was the store policy to handle it that way. I shouldn't have to pay extra for exchanging a pair of shoes that cost the same, but are just a different size.
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April 2021 by Dunamis PEY-BET Power
1st times ok
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January 2021 by Jennifer Vetrano
Staff was amazing! A gentleman helped me pick out a hoodie for my brother. Will always go back!!
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January 2021 by Meranda “Mer” Barks
I went in just to look because I didn't think I would be able to afford some shoes that I needed pre surgery...I found the perfect shoes that will also work post op. The salesperson was great and everyone's attitude was very positive and uplifting. I even went and looked at other places and came back to Journeys...1st time shopping with them, definitely won't be my last!
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January 2021 by Carrie
Every time I walked around the mall this morning. No employee was in the front where I could see. I walked in the last time I walked the mall, and there was still no one. I even hollard and asked for help, hoping someone would hear me and come back to the front, and no one responded and no one still was seen. I understand if someone is busy in the stockroom, but if check out periodically to see if there are any customers out there.
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December 2020 by Marilyn Anne
Excellent service with online order from store.
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December 2020 by ANDREW SPINHIRNE
Great fun plenty to enjoy
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October 2020 by Kimberly S. Johnson
Love the socks and shoes service with a smile so professional.
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September 2020 by MAN NA MAN
Very good people
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August 2020 by Meranda Barks
I went in just to look because I didn't think I would be able to afford some shoes that I needed pre surgery...I found the perfect shoes that will also work post op. The salesperson was great and everyone's attitude was very positive and uplifting. I even went and looked at other places and came back to Journeys...1st time shopping with them, definitely won't be my last!
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February 2020 by Carrie Horiates
Every time I walked around the mall this morning. No employee was in the front where I could see. I walked in the last time I walked the mall, and there was still no one. I even hollard and asked for help, hoping someone would hear me and come back to the front, and no one responded and no one still was seen. I understand if someone is busy in the stockroom, but if check out periodically to see if there are any customers out there.
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December 2019 by Barb T
Staff inattentive one,staff member sitting on the floor behind the register area on her phone. Music playing in the,store not filtered for clean version
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August 2019 by Jessica Bailey
It was great. The people there are amazing and super sweet and knowledgeable. They had answers to all my questions and they were super friendly and professional and fun. I can't wait to go back.
