Kian Motors

Most Recent Comments

• December 2025 by Sherie Hayes
  Had a great experience at Kian Motors. Everyone was friendly, easy to work with, and very patient. Our sales guy, David, took the time to answer all of our questions and made the whole process smooth. Highly recommend!
• December 2025 by Reggie Hayes
  Great experience today David was very helpful in getting me the car 🚗 I wanted at a good rate and terms I was looking for excellent car dealership and professionalism
• December 2025 by Lane Thompson
  Dealt with finance manager David Garza, Very professional, transparent worked his magic. Best car buying experience I have had in my 55 yrs. Highly recommend *****
• December 2025 by Kayla Oglesby
  The entire process was amazing. David made sure to answer all my questions every time I called and never gave me a hard time. I really enjoyed working with him and Nick to get my car! I’m so happy!
• December 2025 by Jalcolm Hack
  I bought a 2019 bmw x6 M. I’m located in greenville SC while kian is in Plano Texas so the entire transaction was remote, I didn’t get to see the car prior to it being delivered to me. According to the carfax the title was clean, however it listed ‘structural damage’. I asked my salesman John at kian and he said that they have to list minor exterior chips scratches etc. as that, then he recommended I contact an inspector do piece of mind, recommending ‘the lemon squad‘ .
  
  I ordered the full inspection through the lemon squad and they got someone out there for me. besides minor things like the oil needing to be changed the lemon squad passed all parts of the inspection on the vehicle.
  
  when the vehicle was delivered I immediately noticed the internal right turn signal wasn’t working, this was never disclosed. Then the chassis malfunction light came on day later and I knew I messed up dealing with Kian motors.
  
  I took the car to my local BMW dealer and they estimated ~$9000 in a myriad of issues with the vehicle, leaks , parts needs to be replaced etc. to this point I have owned the vehicle 11 days. Oh the right turn signal hasnt functioned once yet.
  
  How could this dealer not know all these things were wrong with the vehicle? How could the inspector they recommended to me not even note that the right turn signal did not work at all? This is clearly foul play and bad business practice, I was sold a lemon.
  
  Of course I callled and my salesman John immediately got defensive and said he made me no guarantees and to take it up with Nick who I guess is the owner.
  
  now I await to see if my extended warranty will cover these issues and I haven’t even owned the car two weeks. Even if it does cover, if I did not pay thousands for the warranty I would be literally screwed.
  
  I highly recommend you do not trust this dealership. Don’t trust the salesmen, the recommended inspectors , ownership. I am currently seeking a resolution.
• December 2025 by Jeff Cox
  Great dealership with friendly and knowledgeable staff! Nick was great with everything he did making the process painless, simple, and quick. Lots of beautiful teslas and other cars on the lot, worth it to stop by and see current inventory.
• December 2025 by Hai Nguyen
  Chasity and her team did a good job being transparent with the vehicle I bought. Would do business again.
• December 2025 by Stephanie Troutman
  Ask for Layne! He is awesome, works with you, no pressure super nice dealership!
• December 2025 by Joey Book
  I worked with Nick the GM and had a great experience. Nick was very thorough and had excellent communication. Everything was done in a timely manner and just as it was expected. Thank you Nick and the entire team at Kian Motors.
• December 2025 by Healthy Finances
  My experience was great and smooth, I would definitely recommend this car dealership to anyone. My sales person Chasity was really nice and sweet.
• December 2025 by simon Das
  David was incredibly nice and professional. He was very informative and honest throughout the entire process. I felt stuck in my decision-making during the dealership phase due to certain factors, but with David’s expertise, I felt reassured and was able to confidently make a decision. Typically, dealerships just want your business and will tell you anything, but David’s communication skills truly stood out. He took the time to explain everything clearly. I genuinely appreciate his help throughout the process.
• November 2025 by Stuart Tozier
  I just bought my second vehicle from Kian Motors. I wouldn’t have gone back if I didn’t have a great experience the first time. That was a great buy almost two years ago, and I just got another one. Chasity, Nick, and all the folks at Kian are very helpful, courteous, and true to their word. We will likely be getting another vehicle soon. Guess where I’ll be going?
• November 2025 by Adrian Stresow
  Shoutout to nick and David for the model 3 🔥 Great experience working with this dealership
• November 2025 by Mason Oliger
  This place is truly one of the easiest places to buy a car, the staff is very nice and easy to deal with. If you are purchasing out of state just know a lot of their cars are lemons which they are upfront about once they have you in front of them. Where this dealership lacks is after the sale. Nick promised in good faith to have a mobile charger sent to us after our purchase of a used model 3 long range. It took over a month of getting the runaround and nearly daily messages for me to get a charger, and that was only after I threatened to leave a poor review. I was even sent a bogus shipping label which has been mentioned in other reviews. Overall I am happy with my purchase, the car has been great, and I did end up getting my charger. Just be sure you ask about title status and get anything promised before you leave with the car.
• November 2025 by Miniii Cooper
  Edit to dealer response: 1. All that was requested of us was a license.
  2. We did not provide a phone number because it was not requested. You have permission to publish my phone number now if you have it. {which you don’t)
  3. I stand by my test drive
  4. 3hr test drive to sell a 50k vehicle that’s been sitting for 7+ months sounds like a “win is a win” situation.
  5. Address how we were treated poorly.
  6. I’m glad the police sided with the black people.
  7. Do you want to sell us the car or not? (Rhetorical)
  8. The other 1 star reviews speak for themselves
  
  Went to test drive a 2022 GMC Yukon on 11/21/25. Handed over our license and was given keys to take the truck out. When we returned the entire staff and owner whom we had not met until we returned were outside with the police. We parked the vehicle and before I could safely get the vehicle in park the owner had rushed past the police officer and snatched the driver door open yelling and swearing in my face. He continued to charge at us even with the police directing him to step away. in the mist of it all the confusion, charging, and yelling I’m explaining to the officer and staff that we wanted to purchase the vehicle which had been sitting on his lot for 7 months. Nothing would stop this man from continuing to spew his insults, stating we were uneducated, stupid profanities and making statements about not being able to afford a new car because the headlights didn’t work on the vehicle we owned and drove to his lot hence why we’re in the market for a new vehicle. We kept telling the man we wanted to purchase his vehicle and nothing would suffice him or his staff. We ended up leaving without solving or really getting a chance to explain what happened during the test drive. The police did not feel the need to detain us nor ask for IDs, names, etc which made me believe that the owner had no grounds for pressing charges, or being as angry as he was. From what I gathered the owner was upset that we actually test drove his truck. Staff explained that they expected us to test drive and return the vehicle after 5 minutes (which is laughable) when considering a 50k+ purchase. Said staff member also stated that we could have had the car longer if they had known we wanted to actually do more than drive it but since we put our 4 kids in it, fitted car seats, strollers, my grandma and her wheel chair in the vehicle it had taken too long and made him angry. We drove the vehicle approx 25 miles in the couple hrs we had it for test drive and put gas in it because we were confident in buying the vehicle. Staff did not tell us we couldn’t do such things nor that we had 5 minutes to test drive until we returned with the vehicle. THIS SHOULD HAVE BEEN MENTIONED BEFORE WE LEFT THE LOT AND DEFINITELY BEFORE THE POLICE WERE CALLED. I have never had this reaction about doing the things I did to make sure the vehicle worked for our family. In this car market you’d think they would be a little more eager to sell a 50k+ vehicle that’s been UNSOLD for 7 months. And maybe this does or doesn’t matter but we are a black family. Do not purchase from this lot as this review and others state that things are not as cut and dry as it may seem.