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February 2024 by Robyn Gay
Bright, clean and friendly. Very nice experience ?
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January 2024 by Monica Salas
Ms. Jaclyn was so amazing ??So helpful and friendly ☺️ we definitely need more of her! Thank you Jaclyn for all your help!
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January 2024 by Jessica
Was so much fun shopping at Kohl's in Denton TX for my birthday.....
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January 2024 by G Bloyen
Cashier was so friendly and helpful
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January 2024 by Susan Jobe
As always, the people at the Denton store are always helpful, kind, and funny. God bless them all for working during Christmas time when people sometimes forget that these people are working as hard as they can to help you .So be kind treat them like you would after church yeah know what I mean ?
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January 2024 by ryan barton
The sales associates are very helpful
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December 2023 by Anish Ghimire
They need to improve on their clothing collections but I really like their Amazon return and pickup service!
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December 2023 by Mary Wright
This customer was greeted upon entering Kolh's by Cathy. She was very welcoming and friendly, also was the associate that assisted with completing the purchase.
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December 2023 by Lisa McFarland
Just not the same store anymore. Too expensive and the styles have changed too much. I used to love this place.
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November 2023 by Karyn Nelson
Everything was good. Very busy when I went on Nov 16, at 10:25. Cathy was the only cashier. 2 cashiers in customer service. Need to have more cashiers during the holiday season.
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November 2023 by Cristina Coleman
Went in to return some amazon purchases on 11/02/2023. The girl that did the returns was absolutely rude from the get go. I told her that I have never done this before and I apparently downloaded a ups bar code, she got snappy and I asked if she could do it and she has a rude response. Told me to bring her my phone as if I was her kid, but she was nice to the lady behind me and I wonder if that has to do with the fact that the lady was white and I'm not. I won't return to this store again to return anything or to shop, I'm in retail and also a manager and I would never treat someone like that. I have a good relationship with all my customers and some that I have become very good friends with outside of work. If she hates her job that much then maybe at home job would be best for her.
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November 2023 by Kay
As a customer service supervisor I feel Kohls lack what real customer service experience is. Harassing customer's it not a great experience someone wants to experience every time they come into your business. I experience an older lady inform an employee that they didn't want to sign up for a credit card and the employee wouldn't take no for an answer. One thing I stand by is integrity which is lacking at Kohls. No means no at any giving time. I refused to stand with a company whose willing to take advantage of anyone just to get a sale and that's why I happily walked away.
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November 2023 by Penny Hardy
My favorite Kohl's, I like the store layout compared to others I've been to, maybe because I'm more familiar but also because it makes sense compared to others lol. Associates have always been friendly but kohl's in general have had friendly Associates which is nice.
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October 2023 by Gage Warner
Person at front desk wasn't properly trained on returns, specifically doing a return with a card. They only knew how to do the return with an ID. This of course gives the lowest possible price for an item in the return period which was significantly lower than I paid for the item. 1 star for the procedures and training. Not upset with the employee, simply the lack of training given.
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September 2023 by Cindy Alvarez
Kohl's has excellent luggage, clothing and home products for kitchen, bedroom, living room. It is not as expensive as Dillards
