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June 2022 by Wanda C.
The pharmacy is ALWAYS short staffed and the waits extremely long. I finally which all of my Rx to the Kroger on Teasley Lane.
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February 2022 by Fran R.
Great place to shop they had everything in the store plus they ate very clean and friendly.
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February 2022 by Edward R.
I used to enjoy shopping here. It used to be a very nice store. This store has gone gradually downhill over time. I just can't shop here anymore. It has become dirty and is not cleaned often at all. They never have many cashiers and I often have to scan and sack my own because that's the only option. There seem to not be many workers in the store. My past 4-5 experiences have been so bad I've stopped shopping here. Even with the good prices and fuel points I can't take it anymore. I've sent surveys in and told the company but nothing improves. I'm switching to Target. I know it's more expensive but my time and sanity are worth it.
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February 2022 by Jegg F.
every time i go here the water machine and the money order machine are BROKEN! these two things are the only reason I go to kroger, so imagine how frustrating it is to find out they're both out of commission. the organic section is pretty good, but that is the only good thing about this kroger.
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December 2021 by Deb W.
Not one single checker. Only self serve. And One worker assisting. And what are the 10 baskets full of food and meat stacked up at the front? Is that food going back on shelves? This lack of management is shocking even in this day and age.
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December 2021 by Adrienne T.
Kroger to take away paid Covid benefits, add insurance surcharges for unvaccinated employees. Maybe us unvaccinated should stop shopping at Kroger, to support the prejudiced unvaccinated Kroger workers?
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December 2021 by Tammy M.
Any grocery store that willingly allows large, non-service animals inside has lost my business permanently. I just left this Kroger disgusted after seeing a man just casually stroll by me with his Mastiff on a leash. The dog was not wearing a service vest, so it appeared to be a pet. When I was checking out, I asked one of the employees if non-service dogs we're allowed in the store and he responded with a somewhat hostile "yes". Sorry, but there is never any acceptable circumstance under which a large dog should be allowed in a grocery store. It's disgusting, unsanitary and more than stupid on the part of Kroger as it opens a huge liability can of worms. Another customer in the store noticed the dog as well and we spoke briefly about it.....his stance was the same as I. I will stick to patronizing other grocery stores that value cleanliness, health and safety. Denton Kroger, you are well on your way to becoming full blown ghetto.
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October 2021 by Rick Knight-Carr
Once again, air machine took money and let the air out of my tires. So in consistent with working or not working. Apparently, losing $1.50 isn't worth the trouble to report it....over and over again.
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September 2021 by John S.
Very affordable gas and a clean station area. Those taking advantage of the Kroger card discounts from shopping enjoy it even more. They have Top Tier gasoline, which should be something everyone who wants their vehicle to last longer should be looking for.
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August 2021 by Neena Stodden
Quality fuel. No issues.
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July 2021 by Robyn Gay
Good prices, usually no wait.
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June 2021 by Donna T.
Complaint in regards to the pharmacy - not the store itself. DO NOT use this pharmacy if you want your meds filled properly, timely or you do not want to deal with horribly inept and rude people. I really feel for the pharmacists. They didn't go to school to deal with idiots daily, yet they are.
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April 2021 by Cheryl Y.
This store is such a disappointment. I use to shop there all the time but my experiences keep deteriorating. I shopped at the store yesterday and not only did I have to wait in line for a long time due to only 2 registers open they did not even have baggers. If I am going to bag my own groceries and wait in line for a long period of time I may as well shop at Winco or Aldies where you may have to bag your own groceries but get compensated in the price of their goods! It will be a long time before I patronize that store again. I really don't need the aggrivation.
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March 2021 by Hailey D.
After multiple visits to this pharmacy, my assessment is that this is a dismally managed pharmacy and not a pharmacy that we will continue to use. Ongoing issues include: - failing to order the drug as promised, even though they have had the doctor's script in hand - prescriptions not ready as promised - 15-20 minutes PER CAR sitting at the drive through window. (If you are 3 back on line, plan to sit for 45-60 minutes until it's your turn.) - Excessive waits in line in-store - Prescriptions not ready when promised - Excessive length of time waiting for prescriptions to be filled between drop off and pick up. Multiple times we have gone into the store, checked on a prescription, done all of our grocery shopping, come back an hour later and still have to leave the store without picking up the script. Many of the stores in this area have very poor pharmacy reviews all related to poor service. Kroger execs need to get in gear and find better management, systems, and processes if they want to continue to compete in the highly profitable pharmaceutical sector. Today's consumers are used to better efficiencies than Kroger is delivering. The business model of pharmacy with grocery makes sense for the consumer but only when executed properly.
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January 2021 by Becca 2.0
Me along with about six other cars that have been here for almost 25 minutes and the service attendant that is supposed to be working as a sign in the window that says that they are called away that is definitely not advisable when you have a lot of merchandise sitting out open and unlocked in front of the store where anybody could get whatever they wanted and just drive off as someone that has been a store manager before I would fire the person that is supposed to be working right now
