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February 2024 by Rachel Chapman
I was looking for dairy free ice cream for grandkids. Couldnt find it. Young man Joshua spent time helping me look...he was not in that department. .but helped anyway. Very courteous
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February 2024 by Sanchez W
Prices too high
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February 2024 by JR Reza
So, today, I came in to get the sodas on the digital coupon on my wife's application. I put in the phone number so I can get the discount, and apparently, I need my wife to be here to scan her plus card because they are having technical issues!!I have wasted 20 minutes, and I am frustrated, and that's the only way this will be able to apply the discount, according to the female manager, at this time!
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February 2024 by Lucas Reviea
Sat in pharmacy drive thru 29min before one car was helped. There were 5 vehicles in line and this hasn't been just one time. I came on Sun but sign in window said they were closed all day.I'll be moving my 12 scripts to somewhere else~
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February 2024 by Granger Laird
Brand new shopping carts at this location!
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February 2024 by Veronica Stevens
Phoenix is so sweet. He is one of the best employees. Love this store!
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December 2023 by cheryl yarrington
This store only has one cashier and sells rotten ribs. Two times I have had to return their meat as it stank when I opened it. When i went to return it the customer service sent to the meat dept and the meat dept sent me to customer service, plus I again was overcharged. The bacon was $3.99 and I was charged $4.99. Will never go back to this store.
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December 2023 by Dwight Brosell
Kroger needs to revamp the self checkout. It is very user antagonistic, often requiring the clerk monitoring the area to come over and override it. This makes it slow and frustrating. I would rather use a line with an actual clerk and not have to deal with rude robots.
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November 2023 by Patrick N.
This store is rediculous, don't waste your time. I thought it would be an easy 10am saturday trip to the grocers. The shelf stockers block the aisles and if they are not already blocked and they see you coming they will literally push their pallets and carts in your way to block you. Employees are no better, it is insane. I do not go shopping to be put out and blocked at each turn. Just go somewhere less rude and thank me for the info later.
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November 2023 by David Pruitt
Very good customer service in the grocery pickup area. A lady who appears to be the manager kept me informed about the order and was very kind. Thank you for great service.
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October 2023 by Riana A.
This Kroger has gone downhill. Horrible management, items mislabeled, won't honor prices of mislabeled items. The girl was a complete idiot. Didn't even have the respect to tell us herself she wasn't honoring prices. Won't be back here.
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October 2023 by Tam Nguyen
Joshua A. is one of the many reasons I dislike self checking. He definitely should not be in customer service as he is incredibly rude, dismissive, and seems to forget that the reason he is placed on self check-out is to ACTUALLY assist customers, instead of raising his hands and walking off dismissively when interacting with the consumer. After doing so, he proceeded to chat on the phone by the cashier stand talking to someone for the rest of the duration of my being there while I was being provided his name to further escalate to the Kroger corporate staff. Two other female associates were kind enough to provide me with this information. Associates like Joshua will be the reason I avoid Kroger locations.
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October 2023 by Sandy G.
I'd give a zero if I could. I am a senior and in poor health along with other folks my age,and if we weren't, your pharmacy wouldn't be needed. I understand you must be short on help, I understand that the new incredibly ignorant boy (Issac) can never, ever help when I have a question, but the way we were treated today by the pharmacist was "unacceptable" ! I was issued drugs I no longer take AND I was given a new manufacturer for an OPIATE, that I do take. It concerned me because I'm on 17 different medications. If I were to have something that didn't commingle with my one or more of my current medications, it could be very detrimental to me and my health and/or family. Before I left the grocery store I went back to ask a question. I first spoke with Issac, who of course can't do or answer any questions whatsoever. He only wants your birthdate and cashier you out and dispense your bag. I explained that I already know I can't return items, but I have a questions because I've been on this medication for 10 years. I had asked about the different packaging, he had to ask the pharmacist on duty, (Kim Nguyen) about it, she came around the corner highly upset and wielded her anger towards ME! THE CUSTOMER. Spewing words at me as if I'm an ignorant field hand; accusing me of trying to return after it's been dispensed, she was CLEARLY ASSUMING, because that was not the case. I couldn't get a word in edgewise and after she was finished, she turned on her heels and stormed off back to her medical lair never hearing my question. She, nor anyone in the entire Kroger building actually does NOT know me. I assure you I am not an ignorant or insignificant old person. I do NOT appreciate the Elder Discrimination that I received. I will remove my prescriptions from Kroger Pharmacy, I will no longer shop for groceries there, and I will not purchase gasoline at that location. There is absolutely no excuse for the way I was treated. I wasn't angry, gruff or demanding. But she sure was! Tim, the pharmacy manager, along with Liz (floater) have always offered great customer service and both were able to assist me with some challenging circumstances. This letter is going to several places. I know I'm only one person, but change has to start somewhere. I advise ANYONE that needs medications NOT go here. This pharmacy is very substandard. You will be older one day too.
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September 2023 by Katelyn Gray
Ordered groceries for pick-up and arrived at the selected time. Waited in my car for an hour and called the service desk to see what was going on and I was informed that my order hadn’t even been started yet and could not give me an approximate time on when it would be ready. The associate on the phone was extremely rude with me while trying to figure out what was going on. I cancelled my order and left, and do not plan on returning. This is the 3rd time I’ve had a problem with service from this specific store but this was the last chance.
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September 2023 by Mark Barton
This store always has brown meat seams like everything I go here around 8pm or so there meat products are looking bad..........I won't go here again