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May 2023 by Mackenzie F.
Fred from the deli was amazing! There was nobody working in the bakery but he came to help me get cakes out!
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March 2023 by Jose C.
No store manager available I'm not coming back to shop at Kroger 570 Thanks again anyways
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December 2022 by Scott L.
Minimum checkout time is 15 minutes. Two sections of self checkouts available, only one with 6 spots open. Usually 1 or 2 checkout lanes open. No front end managers in sight. Consistently bad customer service.
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October 2022 by Alisa S.
Shut THIS STORE DOWN! They are zeros all across the board. Never stocked. Customer service, ummm, what's that again? Teenagers with nose rings who pretend to be deaf. Its an absolute joke. Go to Albertsons. Don't t upset yourself with the BS of Kroger. HEB is coming and for good reason. Bye bye Kroger you SUCK.
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August 2022 by Kim D.
If you want to use contactless payment DO NOT COME HERE it clearly states that they have Apple Pay and they DONT Kroger get it the fuck together it is 2022 it's not 2000 anything get your shot to be more modern if not then DONT GIVE FLASE INFORMATION OUT wastes my damn time and my damn Lunch break coming here
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July 2022 by Breann G.
This Kroger has more stuff than I have ever seen in a Kroger before. The team seemed to be helpful and were quick to answer my questions. Will be returning.
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June 2022 by Monica J.
June 24, 2022 we purchased 4 items at Kroger on Teasley Lane in Denton. When we got home we realized that 3 of the cold refrigerated items expired June 6, 2022!!! That's almost 3 weeks ago! I called the store and the only thing they could do was request us to bring in our receipt, in-person, and get a refund. We cannot text or e-mail the receipt, we have to go back to this store. The inconvenience this Kroger store causes a person is extremely great. They charged us for expired food and then make it difficult to remedy the situation. What kind of management over see's a grocery store that has items expired by almost 3 whole weeks?! This is nuts.
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May 2022 by Bryant R.
Worst Kroger I've ever encountered. The store is consistently dirty. Be careful where you step, because it may stick to your shoes for the rest of the day! Very few of the staff who work here act like they want to have anything to do with customers. They won't look at you or greet you. Shoppers must initiate any kind of contact if they want to be helped by an employer. Deli staff is the worst! Half the self-check registers are closed and no regular registers are open. The line wraps across the store. Pros: - Hmmm... they're not out of everything Cons: - Dirty - Zero customer service - My shoes are still sticking to the floor Bottom line: - Find another store; I'll try the Kroger in Bartonville!
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April 2022 by Kelsi M.
Dawson did an amazing job bagging my groceries! Very fast and nice. Love this Kroger location!
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February 2022 by Fran R.
Love coming to this Kroger very clean and very friendly.The only problem is that there is never has Cherry coke zero.They are very good on other items,plus they always have great deals going on.
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January 2022 by Karen D.
Kroger used to be so good. But times have changed. Their Click it list is the worst. It's common to be charged for an item but not get it . Also, why do they give us a bag of sweet potato's that are going bad? Do they not check their produce? Their ads say they're constantly checking their produce. I kinda doubt that. What if you want to sanitize your cart. Most of the time they're completely out of something to sanitize. Have you ever tried buying from the fish counter and realize it smells bad. They don't throw it out. They put it back in the case.
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September 2021 by Matthew L.
It's noon on a Sunday, and there are only 2 check out lanes open. The lines for each are 6 to 8 customers deep and growing. This is absolutely horrible customer service. Kroger please fix this discrepancy and provide better service for you customers on the busiest time and day of the week for your stores.
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February 2021 by Roland T.
After not receiving our groceries from Walmart twice and no refund Kroger is the place to go
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November 2020 by Terrena J.
If I could go lower than 1 star I would. I scheduled a pickup (at my convenience right) but waited an hour for it to come out. Went to customer service to get them to bring it out. When they finally did, they shorted me $200 of groceries. Went back to customer service to be told that the mgr had already gone home. They did give me a sheet of what I didnt get. I compared my receipt to what was given & found that items were subbed at higher prices, more items were given than asked for. Done with Kroger. Never again!!
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October 2020 by Friendly F.
I took the woman I care for to this Kroger for the first time and the lay out was a bit tricky to fund stuff. Once we gathered everything, there was only two lanes open with cashiers, so we decided to use the self check out thinking surely this would be quicker but unfortunately every other item a prompt saying help is on the way would pop up and a woman had to use her card to get past this. This was the worst self check out machine and process we've ever experienced and she is 81 years old, so you know she's seen different stores and cash registers in her day. Kroger, you've gotta do better. Sure, that secures Miss Latanya's job but sheesh! Please make this easier for customers.
