-
December 2023 by Jay V.
This place will try to upscale you all the non needed things. They are super expensive for basic repairs or even oil changes. I would keep driving down to NTSS or Mighty Car Care both 5 away on same street
-
November 2023 by Omg Clutch
Anytime I come to this location to do any kind of services the receptionist named Vicky has an attitude towards me. I’ve even had other employees State they don’t understand why she is so rude to me. She will help other customers that have come in after I would, also would try to say that she she had informed me of things that she did not ever say. It is completely unethical of how I keep getting treated here. I would advise anyone not to come to this location anymore for business purposes. Unless you wish to be treated unfairly.
-
November 2023 by Albert Bankston
I came up there for an oil change, and Jacob and Travis took good care of my car. There were a few recommended maintenance concerns he brought to my attention and took care of them in a timely manner. It's a clean, professional place and everyone there was knowledgeable and polite.Services: Transmission
-
November 2023 by william calvert
My oil cap was not put on correctly the last 2 times have gotten my oil changed. The second time and last time I went back I had to wait an hour before anyone even looked at it. They would never fix anything that they broke. All they had to do was fix the oil cap which could have taken 5 minutes.
-
November 2023 by Matt Desautels
Travis did an excellent job taking care of my vehicles needs. He was very professional, friendly, and efficient at his job. Would recommend to anyone to go see Travis. He's the best at what he does!
-
November 2023 by Nia Whitehead
I had only came to get an inspection and mind you I was only female there so I came to get inspection and when I turn my car on the engine light was on and he told me he need to check to see what up with that as soon he done checking it I check my car it was still on so he said he can’t fix it but run the diagnostic test so he was like I can’t get get inspection because of that so I had my car back and talk to my father on phone and he told me turn my car off for 5 minutes and then turning it back on and guess what it the light shine went away and I did the work and they’re gone charge me 100$ for diagnostic test without telling me. I only came for inspection for 25$ and they charge me high for no reason that they didn’t fix anything l. Also when I left it been two days tell me why my car start to smoke and my friend check my car and my oil cap was missing!?!?!. That would’ve killed me if I didn’t know it wasn’t there because they’re the one going through my car so don’t go to them especially if you a woman alone??♀️
-
October 2023 by Lanny T.
Came in for an inspection. Instead, they tried to sell me brake fluid change, oil change, and tell me that all kinds of things were wrong with my car. Just so you know, it's a fairly new Honda with nothing even close to wrong with it. Avoid this place unless you don't mind hearing bs up sales. Can't believe places are still doing this kind of business!
-
October 2023 by allen strawn
The customer service and attention to detail of this shop is amazing. I will never take my vehicle to anywhere other than this shop for oil changes or mechanical work. Recommend to everyone. They are pet friendly too. By far the best mechanic shop I've ever been to.
-
October 2023 by Larry Locke
I took my car in to have what I thought would be a simple sensor replaced only to discover it was something much bigger. Luckily, Zach stepped up to help and although the part had to be ordered and my car was kept over the weekend, I cannot be more pleased with the work on and care of my car. It runs like new not to mention the price was unbeatable. I have a few more things I need done and will not hesitate to go to Zach at Kwik Kar for any and all repairs. Thank you Zach! You earned my trust and business! Also thank you to the management team Travis, Matt, and Maria for going above and beyond.Services: General repairs & maintenance
-
August 2023 by Caleb Bell
Arrived sat in car for about 5 minutes until greeted. Then asked to park that there were two cars in front of me. It would 20 minutes until they could get started.5 cars later I am still sitting and am forced to ask about my car.Just be clear and consistent with communication.After an hour wait, car finally pulled up.After an hour and a half someone approached and apologized for the wait and offered me a free car wash. That is worth at least one more star right?2.5 hours for an oil change and radiator flush. Not even a choice on oil type. Would have preferred synthetic at 144k…
-
August 2023 by Betty Burney
We have been coming to this location for our inspections, and the wait has not been long. They have friendly staff and great customer service.
-
July 2023 by Michael B.
Last oil change, found that the drain plug wasn't tightened all the way. I rectified the problem. This oil change I was going to tell them about the drain plug, however after being the fourth car through the door, three cars that arrived after me were seen. I attempted to ask about their first come first served policy. I was met with "well, there is a list." I know how to count and even let the first two cars slide just in case I was mistake. Do not take your vehicle here. We shouldn't reward poor performance with repeat business.
-
June 2023 by fat marlin
This is from my second visit to this location on June 19 '23.Took my project into this location cause I needed an oil change and was being lazy and didn't want to lay on the hot concrete myself. Not only did the full oil service take less time than changing a tail light, they fixed a small oil leak the engine has had since I bought it. I don't even know what was causing it, or if they even know they fixed something I've been searching for. Reception staff was very helpful and communicated clearly. "Most unpleasant" and funny part was watching the tech struggle with getting the transmission into reverse, I drive a 5 speed with a very strange lock out on reverse. Took me a few days to really figure out there reverse unlock pattern.I will be returning and happily give them more of my money.Service was a 10 of 10. Personal interaction between myself and the 2 or 3 staff members I spoke with was a 10 of 10. I didn't feel like another number added to the days tally. I felt like I had been going there for years.Your don't get service reps like these people just anywhere. If you need their service, I highly recommend this location.
-
June 2023 by Josh Thompson
Came in for a quick oil change and ended up being helped by Travis. He was great to say the least! Check out my vehicle for me and let me know everything that I needed to have serviced on my vehicle. Didn't seem like he was trying to sell me anything, but rather trying to help me prevent any future damage to my vehicle. I will definitely be back and thank you Travis for all your help!
-
June 2023 by Dave C
Have been there twice for an oil change. Both times they failed to secure my skid plate. Both times they fixed it after I went back. The second time they didn't replace all the bolts that had fallen out so I had an insane rattle until I fixed it. I get that people make mistakes and that's why I gave them a second chance, but twice is a little ridiculous.
