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February 2024 by Chuck Jones
Looking for Glowforge supplies for a project with time pressure. Unfortunately they were out of most everything and didn’t have what we needed. Hopefully they will restock quickly. Until then it’s online shopping. It’s great that they plan on stocking Glowforge supplies
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January 2024 by J M
Not the friendly staff. They don’t return phone calls. Items are misplaced and have incorrect pricing which they do not match even when there is the entire stock of the item sitting in the spot. This item was really 5.99. This is not the only item I found to be incorrectly price with more than one item in the incorrect spot.They just say, “Do you still want it?”
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January 2024 by dobie gal
Went in to frame a dog show picture and ribbon. A very nice young lady assisted me.Great customer service.
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January 2024 by Christa Deason
Clean, organized, and polite people.
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January 2024 by Michael Vidal
I recently arrived at Denton and started to frequent Michael's for all my art supplies. Then came the problem with prices that are on the shelf weren't honored at the register.
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January 2024 by Douglas Baker
Emma was so helpful and friendly. We will come back to this location for staff like this.
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January 2024 by Samantha Donovan (VikingSerenity)
Great selection. Found everything we needed.
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December 2023 by jason Peterson
Idk why but seems like this store is over priced on a lot of their merch
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December 2023 by Katie F.
I went to Michael's on a beautiful slow afternoon and I was checked out by Ellen. Ellen was like the soggy lettuce garnish resting under a burger. Not much use and you're not quite sure why it's still there. All I can say is I hope she has a good day because clearly she needs one. xx
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November 2023 by Natalie Dollar
Be careful if you need to return an online purchase here. The woman who “helped” me basically insinuated that I was trying to run a scam on her. There was some kind of error when scanning my barcode from the email, so she interpreted it as “looks like it’s already been returned”!! She went to scan the barcode on the item itself and made a point to say beforehand she didn’t think they even carry the item (of course it came up that they did, I had the email proving it). There was still some kind of error on her end, and basically she was like well I can’t help you guess you’ll just have to send it back. At this point I had already thrown away all the packaging and as it was an odd shaped item, that wasn’t an option. I asked about a receipt-less option, store credit anything to get this situation over with (the item was only $16!) and she said “we don’t do receipt-less returns.” Which is an obvious lie, that she soon got caught in when her manager finally came over and did the return that way. This happened almost a week ago now and I am still bothered enough to write a review online. I have never, ever been treated this way by another human being, and would never think of treating someone like that myself. Reflects poorly on the entire company.
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November 2023 by Lisa Hall
I want to not like this place cause I can't keep my girlfriend outta the store but I have to admit I always have a great time shopping here and the staff is just excellent. Love it.
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November 2023 by Anna
I didn't like this location as much as I have others. No one to help me find what I was looking for. And when i did get help they had no selections for paint by numbers or wobbles. These were gifts for my crafty daughter. Was disappointed.
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November 2023 by Teresa West
Michael's had a large variety of the items I was shopping for and I was able to purchase what I came for. Only issue was the aisles were blocked with carts and employees loading shelves.
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October 2023 by Adriana Morantes
Friendly and helpful staff, and everything looks clean and organized. Always I a great experience to visit this store
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September 2023 by terrence ash
Love Micheals, especially them putting in the little maker areas. That area was closed when I went last but it's really a lovely idea that I hope is used a lot more.
