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October 2023 by Eddy Wooten
The employees at this store are great! They always exceed the customer service of any other Auto Parts Store by far! I came by the other day just needing some help with a license plate light issue and Damien was super helpful and with a great attitude got me fixed up. He even came out to my truck to see exactly what I needed! I ended up buying a few other things as well. There are other Auto Part stores closer to where I live but, I will gladly drive here for the much better good old fashioned customer service! Trust me, once you shop here once, this will be your go place for Auto Parts and great service!
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September 2023 by Jerry Martin
Very helpful employees!
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September 2023 by Noah L. Sims
If course Great automotive parts. Friendly service and knowledgeable too!
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July 2023 by Q Gunn
The guy at the register wasn't informative and pretended to be too busy to even deal with me. I went to the Coppell location; got everything I needed no issue at all. Poor customer service.
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February 2023 by Dennis Atkins
Helpful friendly service. Only one in town that had the part in stock
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December 2022 by William Tomey
Good old school business nice employees
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July 2022 by Tj Pryor
No help for a stranded vehicle that needed a batter delivered
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April 2022 by jesus5405
Bought a starter that failed to start the car after a week. It left me stranded after stopping for lunch. I had to have a local shop check the entire electrical system, and they diagnosed it as a faulty starter that doesn’t crank when the engine and starter are warm. Napa would not return it after I producing the shops paperwork. Save your money and buy from another parts store.Response: Yes it was bought at the Denton location on 3/12. I tried to get a refund today 3/19. The Guys working the counter tested it on the machine and told me since it cranks over that I was out of luck. I even showed them they paperwork from J & M Automotive that did the diagnostics. J & M replaced the NAPA brand starter and I have not had problems since.
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April 2022 by E D
Always appreciate the local guys who have the parts you need and when you need it
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September 2021 by John Dean
This store condones hatred, violence, and the spread of false information.
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September 2021 by John Hennen
Always professional real part expert the best
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September 2021 by Harold Allen
Usually have what I am looking for.
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August 2021 by Curtis Wilson
Best auto parts store in Denton
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July 2021 by Matt Clement
Great service friendly staff
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July 2021 by Casey Holcomb
Zero stars. Buyer beware they will do what ever they can not to honor their battery warranty. I bought a battery and it died leaving me stranded. It was within the 18 month free replacement period. They said it needed charged and would be fine. Two weeks later battery died again and I'm stranded again! Took it to the Lewisville location an they replaced it no questions asked. I will not use them anymore.
