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January 2024 by Terielle Triplett
Excellent ExperienceAnswered All My Questions And Found Me The Prefect Car For My BudgetThey Even Set Up A Place Office So My Daughter Could Be Occupied
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January 2024 by james bibbs
Michael was very informative during the process. He answer every question and concern I had. I am very happy with my vehicle choice.
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January 2024 by Nathan Arnold
Dealing with Clint in service has been amazing. He is kind and really makes you feel comfortable when your car suddenly acts up. Would do 10 stars if I could
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January 2024 by Carlisa Coleman
My personal experience has not been good with financing with This company. I needed the vehicle I financed really bad back in Dec 2022. The financing part was fast and easy but the overall mechanical issues and dealing with wise credit and the warranty company has been a bad experience. My vehicle started running hot in April or May of 2023 . The warranty paid for half of the repairs but I still paid $300 something for my half of the repairs. Then in the beginning of June my vehicle broke down on he side of the road in a whole nother state 12 hrs away from home because the engine went out!! (With my 5 children in the vehicle).They would not transport my vehicle back to Texas I had to wait to get it fixed in he little town where it had stopped which was over booked everywhere. The wait was almost 2 whole months and they did not give me a loner or pay for any reimbursement of Uber fees or travel fees to get me and my five children back home from where the vehicle broke down . They also did not assist with money yo go back and pick my vehicle up 12 hrs away in a different state when the vehicle was ready. Then after that when I got my vehicle back two weeks later it has a gas leak and spells like gas when you drive it. I Haven't been able to even drive it. They used up my deferred payments on n my account when the engine was getting fix and didn't tell me i would be able to use any more for emergencies. They won't work with and I am going to make it know to not finance from this place!!!
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October 2023 by Dewanna Smith
This has been one of the greatest experiences I have had purchasing a car and I have had many!
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October 2023 by George Lopez
Good place to get a truck if u need help financing
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August 2023 by KK
Runnnnnnn!!!!! Do not buy from here. My car broke down 3 days after buying from them. I missed a lot of work. I got the run around and no one would call me back. Now a month and a half after buying it the car is broke down again. I’m getting the run around again. I was sold a lemon. It’s had nothing but problems and I’ve missed so much work. I have kids and no way to get them to school. They won’t give you a loaner. You will be without a vehicle for awhile. Please don’t buy from here. You will regret it!!!!!!!!
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July 2023 by Angel Hernandez
This is only after 5 months of buying the vehicle I'm getting a lawyer this is extremely dangerous to sell cars like this the technical guy is very rude he will lie about everything just to cover himself I have have videos and pics
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July 2023 by Mary T.
Vince at the Denton store was awesome. Worked with me and answered every one of my million questions. Everyone else kept telling me no to a car because I already had one or were asking an outrageous amount for a down payment. Neighborhood got me into a 2018 with the down payment and monthly payments I could afford. I will be back.
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June 2023 by David “Dizzy” DeGraffenreed
If you just have no other choice but to buy here; please take the vehicle to a real mechanic and have it checked out. 5 months in, my transfer case blew out, and they're well past the time they gave me for repair. Picked up on 5/31, and it's now 5/7. Told it would be finished 5/5.No loaner, over $700 in Uber fares, and now I'm going to miss a meeting 8 hrs away, that will ultimately result in my termination because I can't fulfill my duties, and theyve got to send someone else for the 2nd week in a row.Service departments reply? I failed to plan for this. I thought that's what I was doing when I bought what they said was a dependable vehicle.They've got at least 7 or 8 cars in the shop currently.They cant meet a repair date, but you can bet your last dime that they'll be looking for that payment on time though.UPDATE: 5/8 1:15 PM. Still no word after being told it would be finished this morning.UPDATE #2: 5/9. 5:35 PM.Vehicle still not finished. More excuses. Hit the $1,000.00 mark in Ubers. Told it would be at the dealership when I arrived. Hasn't left the shop, and I've been put off until tomorrow afternoon.
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June 2023 by Jhon Moreno
This is the worst place to purchase a vehicle they will lie straight to your face claiming its a dependable vehicle when it's not. Make sure to take a professional mechanic with u if u have to buy from these thieves.
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February 2023 by Cecilia Smith
The team at Neighborhood Auto deserve a heartfelt thank you...I was in an accident during the ice storm and this team came together to put me back on the road...From the finance team to the last paper printed I was made to feel special..Big thanks to all..
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December 2022 by Shanna Jones
Nick cole sold us a car 3 months ago, for the 1st month and half it just sat and they came and picked it up saying it was fixed and now the same issue is happening and they dont care, very rude, like it doesnt matter that they sell lemons
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June 2022 by Tony Wakefield
I highly recommend this dealership! Bought my truck with them over two years ago. Just traded the truck in a few weeks ago. The process is fast and easy they knew my work schedule is crazy and worked around it just for me. There finance company is always willing to work with you! The payments are a bit higher but man they really really take care of you!
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June 2022 by Rachel McAlister
Gary made me buying a vehicle truly hassle free! The customer service and communication was definitely worthy of 5 stars!
