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January 2024 by Lost Souls
Edit: DO NOT lease from these people. They let us out of our lease one month prior to the agreement, and said we did not owe the remaining amount since it was mutually agreed upon with paperwork signed by both parties, and THEN a few months later they proceeded to dock my credit score for non payment through a collection agency without even trying to contact me about said debt. They are crooks who falsely information to the credit bureaus. We had a perfect payment record with them for 7 years never missing a payment. I repeat DO NOT rent from this horribly run company.Original review: Overall this is a decent place to rent. Their office people are okay in person, but horrible when they deliver written letters, as their wording is too abrupt. Especially if there was a mistake on their part. Their maintenance people leave something to be desired, as they are awfully slow with fixing things. Or when they do it is in and out as quickly as possible. The main problem is the residents are horrible drivers. I've nearly had 20 accidents because people refuse to yield when they come to an intersecting connection.
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January 2024 by Jimmie Argo
Love it!!
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January 2024 by Julia Young
I drove thru the apartment complex to visit my friends and to try and rent an apartment. The grounds were very dirty, trash was all in the yard and the trash bins were over-full. There was a lot of children playing in the street and they were unsupervised. The children were rummaging thru the trash and running around with trash and throwing it onto the grounds. I had to stop my car because the kids were in the middle of the street and wouldn't move. The kids appeared to be from 3yrs old to 10yrs old.I continued driving around to see which building would be best to try and rent an apartment. As I was looking around, there was a group of boys that looked from age 16 to 19. They were in a walkway with their pants hanging down, smoking, cursing and saying rude remarks as I walked by. The walkway also had a bunch of trash by the doors. The pool was closed and I did not see an exercise room or laundry room. I did not see any security guards.This complex could use security guards to write up the kids and give warnings of eviction to their parents for not supervising their children, vandalism, theft, noise control, loitering, under age smoking and drinking.
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December 2023 by Getta Argo
I Love the apartments Melissa was the first person I met she was very professional and helped me so much She is a Asset to your organization I just Love her The maintenance people are very nice and professional too Thank you so much
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December 2023 by Alexis Rosales
Melissa is awesome ?
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October 2023 by Patrice Cooper
Ugh-if only--(sigh)-I wish that we were not here!- I'm sorry, but it's really uncomfortable here, when you have disrespectful people who are loud, coming through the hallway,, the people upstairs who are disrespectful,-I saw a boy jumping the door going out towards the driveway, and with a skateboard riding through the hallway, our apartment smelling like smoke-we can't breathe through that mess-we hear the neighbors next door having many arguments-the woman hollering really loud at her husband-this isn't home to us-we'd rather live around older ones than this mess!!-plus the hallways always seem to be very nasty-we have just gave up trying to keep it clean!! I'm just done here!-and too, my doors are still not fixed in my bedroom--it's been WAY TOO LONG!!!--This isn't home anymore!!Plus, you say you want to talk to me about this situation, but when I came in, no communication is done! I saw the manager...I spoke to her--she didn't even acknowledge me--like she didn't know me! So what's the use in talking about the matter?? What good would it have done? I don't think that we'll renew our lease next year--we are gone--to especially get away from the people upstairs! They show an utter and terrible disregard for our welfare for our welfare, since we are 62 years old, and have been terribly disrespected!! We don't want to live here anymore!!
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October 2023 by Nelda Proctor
Maintenance is bad, I’ve put in 3 work orders in the last 2 months and they still haven’t came
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October 2023 by Ace Scarlet
It's okay to live here. Bigger apartment, which is nice, staff are really nice and helpful each time I have conversed with them. When I call for maintenance issues they'll come within the next day, I believe that's a good response time.However, there was certain time period where maintenance I had to fix a few issues, I just preferred to be notified by e-mail and be notified a week or at least 2-3 days prior when they're going to come in. I just like to be in attendance if they're going to come in my place.Just a warning for those out there looking for a place: this apartment complex is family oriented meaning lots of children around, so it will get noisy which I really don't mind there being so much noise since I knew it was going to be like this. So just letting you know, it will get noisy here.
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August 2023 by Cynthia Blevins
Christina, the new manager has made living here absolutely wonderful. She is willing to help any one in need if you communicate. I would recommend anyone to move here and speak to her. So glad she came in and totally turned things around. Yay. Im moving on to a new home but so saddened im leaving such a wonderful apartment manager and her generosity.
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August 2023 by Crystal
Please be aware that they have locked the back gate to cut down on "traffic" You now have to go around and it'll take an extra 5 minutes at the light.
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July 2023 by jen
For the amount we’re charged for rent, you would think they would have good maintenance. It feels like every week, something in my apartment spoils. Either my air conditioner doesn’t work, or my pipes won’t work. Last time, our apartment had problems, and it took them two months to fix it. I am not saying you guys are not doing your best, but this is just ridiculous and agitating because I’m complaining every month. These problems make my light bill high, especially the air conditioning problems.
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May 2023 by Alicia Nava
Came to view an apartment during a pretty packed day and I had the best customer service experience ever. It was so busy but I was definitely made to feel important. The office and property was clean. The leasing agent was very attentive and I got to meet the manager. She was very helpful and kind. I didn’t qualify but they still helped point me in the right direction. The apartments were spacious and the residents seem nice.
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May 2023 by A Williams
I really enjoyed living here. I felt safe and valued by the staff of this community for the past 2 years. Melissa was an awesome leasing agent! She was in fact my favorite. She was very, knowledgeable and tended to every Maintenace request. She acknowledged every need for my family! When you visit ask for her! If you are looking for affordability in the Denton area!
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May 2023 by Kevin Dawson
Went in for a tour and was blown away by the service I received from April and Melissa, who handled the high flow with grace and class. Lovely grounds, great residents, will definitely return once my lease is up at my current residence.
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May 2023 by Cindy Cerda
put a maintenance request on February for my toilet to be fixed after several attempts nobody came to fix it till after 4 months someone finally showed up but my husband had already fixed it?....now rent is going up the beginning of the month and I don't know how Long it has been since someone cleaned the halls there's trash that has been there for months it could be cleaner only stating this because is not fair to be paying more on rent and maintance ain't maintaying!!!...?
