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January 2024 by Lo Pan
Great selection of awesome staff there so helpful and kind overall just awesome store for all you pet needs
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December 2023 by Vin DC
The workers are always friendly, which is a huge difference compared to their competitors.The only cons are I wish they had more clothing options for dogs, especially around the holidays. I'd also like them to have more things like advent calendars.I do like their toy selection though
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December 2023 by Laura Leeds
This is my second time ordering from Pet Supply Plus. Devon is amazing!! He helped place a special order twice & called once they came in. His customer service is exceptional & he is a great asset to this store!!
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November 2023 by Suquethia miles
Omg I got a lizard and the staff was so great showed me the in and out of getting a lizard I know two of them one with a nose ring and the manger she was a female with dark hair they was so great verbally communication and taking the time out to listen to what I have to say about getting my lizard but thank you guys for your support and help and patience but they was not letting me walk out if I didn’t have the proper things for my lizardBut next I’ll have their name to always go to them they are a really big help to the community and the company thank you all though my 30 crickets that I didn’t know how to take care of them is not they felt they was going on break but I’m so happy with my lizard his name is bubble gum thank you for your kindness and help
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November 2023 by Caleb Perry
the staff here seemed HAPPY. which is incredibly important to my shopping experience. I was greeted by multiple employees, who helped me find exactly what I needed. they helped me carry the heavy glass terrarium to my car as well.Superior shopping experience to any other chain pet shops in town.
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October 2023 by Sarah T.
The products are great. This review is about the pet baths and staff. The water kept going cold and the blower was super cold! Also the shampoos were mediocre. I had to wash my dogs three times to get them clean with that soap. My dogs were cold and stressed leaving there. I have used the self baths at the pet store on Teasley and was very impressed. This one was $5 more per wash and even the towels were gross! Not worth the extra money or stress on my pups. Staff was nice enough but I felt like an inconvenience coming in. I will drive the extra in the future instead of coming back. So sad.
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October 2023 by Mahesh S
This is an amazing place! The prices are very reasonable, the staff is incredibly friendly and attentive to dog's needs, and Alyssa was especially helpful and knowledgeable.
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October 2023 by Sydnee Earhart
10/10 experience. Staff was so friendly and helpful. I came in not knowing much about caring for a snake, Claudia and Tiffany were very knowledgeable and helped me get everything I needed and made sure he was going to a good home.
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September 2023 by Justin McNeal
Associated uninterested in helping me. They seemed distracted and more interested in chit-chatting with each other and their friends that came in the store. They also were not familiar with the house gecko that I had. They told me I needed a 20-gallon tank and about $200.00 worth of supplies. I decided against keeping the gecko. Then I was going to just buy my son a goldfish and they told me I couldn't buy one. Can you believe that? They told me I couldn't buy one. That I needed to wait 2 weeks and then have my water tested by them! Before they would sell me a $.50 cent goldfish! I told them they were crazy and I left. One of the associates told me it was because a goldfishes life is as precious as a human beings life. LOL - The store is filled with the type of super-fanatic people that like to push their ultra-liberal fanatic views on everyone. I won't be back.
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September 2023 by Jeanette L.
Fantastic store and amazing staff! I agreed to take a dog last minute so it wouldn't go to a shelter and I literally went inside the store and said "help". I had dogs growing up but not one since. Aiden walked through each and every aisle with me helping me pick products and figuring out all that I needed. Mika the groomer also took the time to explain dog brushes to me and how to take care of my new dog's coat. They were so nice and very knowledgeable. This will definitely be my new store.
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September 2023 by Rachel Chapman
Easy to find what you're after. Staff very helpful. Answered all my questions and if she didn't know...was willing to ask a co worker. Store is in a good location.
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August 2023 by Gilbert Magdaleno
Been here twoce to wash my doggy and Oliver had been super helpful and nice and staff has also been super friendly. Great experience so far. Store is like a home depot for animals lol.
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July 2023 by Mike Weldon
First visit there and will definitely return. Went to get a car seat harness for our dog. Bri F. was so knowledgeable and helpful. The harness was quite complicated and she took the time to fit it to our dog and show us how it would work. Really appreciated all of the staff's great attitude.
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July 2023 by Anita Cramer
Our pup got his first grooming. He wasn't an easy customer but they lived him and took excellent care of him.
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July 2023 by Molly T.
The team members are all very happy to help you make selections. Go there and get some cool stuff for your fur babies!Thanks to Devin for helping me pick out a new kind of kibble for my Weimaraner, Manny! AND he even carried the heavy bag out for me. Your team and store ROCKS!
