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February 2024 by Tommy Fielder
They don't take care of there rent houses,they tell you they are ready to move in when they are not, to many things need to be fixed ,and the rent is over rated.
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November 2023 by Caia Halpin
Everything breaks, management is hard to talk to and will not make you feel at home. Expensive and inconvenient for a college student. Incredibly ridiculous charges at the end of lease for things you were not involved with. Much more can be said but is not worth my time.
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November 2023 by A. T.
807 #11 stole the package that was intended for my relative and when it was reported to you that you should make the numbers bigger for drivers of packages to see, you’ve done nothing!! That is reckless and deplorable!! Do better for your residents!!
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November 2023 by Places to Be Hater
My last review didn’t show up because I guess they couldn’t handle people telling the truth. Point is don’t stay here. I would rather be homeless than live in one of their properties. I would rather be dead than live in one of their properties. However, If the water heater doesn’t explode, or you don’t contract some disease from the millions of cockroaches, or your 30 year old air conditioner doesn’t break, you will be too. If you’ve moved into your new apartment and your looking at the Google reviews thinking they are over reacting, you are wrong and you have made a year long mistake that you will regret long after you move out.
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October 2023 by Hannah Grace
Our experience with Place to Be Properties has been nothing short of a nightmare. Dealing with them has been an exercise in frustration, as they consistently displayed rudeness, unprofessionalism, and a complete lack of respect for their tenants' rights and concerns.From the very beginning, it was clear that this leasing company lacked the basic courtesy and professionalism one would expect. When we encountered issues with our rented house, Place to Be Properties was shockingly rude and dismissive. Their attitude towards addressing problems was confrontational, leaving us feeling helpless and unheard.Perhaps one of the most egregious incidents occurred when our security deposit was returned to them by mail, and they failed to contact us about it. This negligence led to unnecessary delays and confusion, as we were left in the dark about the status of our funds.Communication with Place to Be Properties was an absolute nightmare. It would take days, sometimes even weeks, to receive a response from them, making it nearly impossible to address urgent concerns. This lack of timely communication is unacceptable for any leasing company and caused unnecessary stress.One of the most concerning incidents was when they transitioned to being our leasing company. Without any prior notice, they walked into our home. When we inquired about this intrusion, their response was nothing short of outrageous. They claimed to have left a notice on our front door and shifted the blame onto us for not receiving it. This breach of privacy was not only unprofessional but also a violation of our rights as tenants.We also experienced bullying tactics from two of their staff members, Rosanna and Tammy. Instead of addressing our concerns respectfully, they engaged in hostile and unprofessional communication, leaving us feeling harassed and disrespected.Throughout our interactions, Place to Be Properties consistently tried to make us feel at fault, even when the issues were clearly their responsibility. They were unwilling to understand the challenges we faced due to their transition and threatened eviction rather than working towards a mutually agreeable solution.In conclusion, our experience with Place to Be Properties has been incredibly frustrating and distressing. Their rude and unprofessional behavior, lack of communication, disregard for our privacy, and bullying tactics are inexcusable. We strongly advise anyone considering renting from this company to think twice and explore alternative options to avoid the stress and frustration that we endured during our time with them.
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September 2023 by Brady Hammons
Had a great experience with the leasing process, just a shame they seem to stop caring once you sign the contract.
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September 2023 by Blake Alhadef
Please for the love of god do not stay in a PTB property. Even if it’s your last option do not sign with them. You can expect-rats, cockroaches, management just showing up and in your backyard, 15 minute alerts for full house showings, random lease violations(received one for having my bushes too high for a day…), then there’s the management and they either “lose” your documents so you have to go renew them, or “they’ve expired.” Expect them to show up when they want, make random requests for documents, be extremely rude, and not care at all about you in the slightest. A/C and heater broke twice, and took a week to fix when it dropped down to 40 degrees in our house so they offered us a small handheld space heater…..don’t even think about getting your deposit back and expect excessive extra charges on top of that. In conclusion you’ve been warned-Please do not stay with this company.
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September 2023 by angelica ramirez
AWFUL!!!!
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September 2023 by Benito Flores
Save yourself the headaches that these people caused my friend.
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September 2023 by Abigail Flores
Place to be is NOT the place to be. A friend just moved out and I had to hear about how horrible these people are on a daily. If you want to live in peace go somewhere else.
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September 2023 by Anthony Lowrey
If you’re thinking about leasing with Place to be Property please read through for my 4 year experience. I moved in in 2019 and the leasing agents were wonderful, not very good at responding back but, they could get things organized. Stephanie was our agent and while she has an attitude and WILL NOT let you be heard she is very knowledgeable. The apartment we got was old, outdated, and had roaches which is a common complaint. We were able to get them out mostly on our own work as the pest people I swear have water in their “chemical tank” so be prepared to fight them off when you move in. Your appliances have to be a hazard to the property before they will replace it so if you see something old you’ll have to live with it even though you pay top market price. Maintenance people are great and up to date on work orders however, if you don’t have security cameras I’d invest in it because, I’ve had lawn workers steal from me and Place to be will REFUSE HARD that they did it. It wasn’t until I sent the video that they back tracked and tried to make it right. YOUR RENT WILL GO UP A LOT IF YOU DO NOT RENEW FOR ANOTHER YEAR IN OCTOBER (Yes only a month or 2 after your lease start date)It’s a disgusting business practice they use that has damaged my opinion of them severely. Shame. If you are thinking about Craig Place good luck with the AC because insulation is nonexistent in the property and you face the sun. Place to be will put a bad taste in your mouth almost every time you talk to them AFTER your lease is signed and they will show your property to strangers randomly and scare you into renewing a lease because someone is interested and you have 24 hours to sign or they will lease for the following year basically kicking you out MONTHS before you’re even thinking about moving. This is what happened to me twice which is why I stuck-it-out with them for years. BUT Loyalty is not noticed and moving out will not be accommodating at all. After 4 years here I needed to leave for work in October and they said “sign a year lease or get out” so I did lose that opportunity and I do hold them to it. I left my apartment in incredible shape and very clean with documentation of my work and they decided to charge me $0.63 in cleaning fees (petty) with a $2.50 processing charge that is not “them” but it’s the platform they CHOSE to use so be advised there is no way to pay rent without a processing fee. It was very petty and insulting based on how beautiful the property was returned to them. Last thing I can say is try to find another place to live, there is far nicer places for the same price, trust me I know now. They really ride the “close to campus” a little too much. My rate was $1099 when I moved in and they wanted $1750 when I moved out. So, I hope this helps you consider Irwin Realty “Place to be Properties”
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September 2023 by S. H.
We needed a place for our kid to stay since UNT only provides dorms to freshmen. We were a bit late starting our search and found a few potential units with Places to Be. The random draw of life gave us Rick Guzman to work with. He has been an excellent agent for us. He's been very responsive and timely to my calls and took care of my requests, even if they happened to be simple questions he'd already answered or I had the paperwork for. I peppered him with calls for about a month and he's always been pleasant. We decided on a unit in the Belle Frank apts, it's a tad pricier than most places but is also newer and has in-unit washer/dryer. I can't say anything for their other properties but I think we and our kid will be pretty happy with their 2 year stay at Belle Frank. My experience with the office staff has been great but Rick will probably remain my go-to man.
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September 2023 by Carsten Stadler
Where to begin?First, they tried to move my roommate and I into an apartment with an active roach infestation. When confronted with pictures and videos of roaches crawling out of the walls, they tried to say that they woukd send the exterminator out to deal with it and we would be fine. There is no way that an infestation of that size will be managed without completely fumigating the apartment. We then had to sit in their office for hours and fight with them on the phone to get us into a new apartment. The new apartment did not have a functioning air conditioner, but we were forced into taking it due to having nowhere else to go. They took about a week and a half to get it fixed, in the middle of summer.The smaller maintenance requests were actually taken care of in a reasonable time frame, but thats about the only thing I could say positive about them.The maintenance people nearly killed one of my roommates plants by knocking it over and losing a good amount of soil, and instead of cleaning it up and telling us about it, they said nothing.They violated our lease by not giving any notice to move out, and when we asked to extend the lease another month due to moving, they lied and claimed that they had rented the unit when it was still listed as avaliable on their site a few days later.They also towed my roommates car due to an error in THEIR parking system.I cannot understate how uncaring the staff at the office is. You're nothing more than a monthly rent payment to them, nothing more.If you want an overpriced apartment with rude staff who doesn't care about you at all and only cares about money, then you can rent from them.
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August 2023 by Google user
If you’re thinking about leasing with Place to be Property please read through for my 4 year experience. I moved in in 2019 and the leasing agents were wonderful, not very good at responding back but, they could get things organized. Stephanie was our agent and while she has an attitude and WILL NOT let you be heard she is very knowledgeable. The apartment we got was old, outdated, and had roaches which is a common complaint. We were able to get them out mostly on our own work as the pest people I swear have water in their “chemical tank” so be prepared to fight them off when you move in. Your appliances have to be a hazard to the property before they will replace it so if you see something old you’ll have to live with it even though you pay top market price. Maintenance people are great and up to date on work orders however, if you don’t have security cameras I’d invest in it because, I’ve had lawn workers steal from me and Place to be will REFUSE HARD that they did it. It wasn’t until I sent the video that they back tracked and tried to make it right. YOUR RENT WILL GO UP A LOT IF YOU DO NOT RENEW FOR ANOTHER YEAR IN OCTOBER (Yes only a month or 2 after your lease start date)It’s a disgusting business practice they use that has damaged my opinion of them severely. Shame. If you are thinking about Craig Place good luck with the AC because insulation is nonexistent in the property and you face the sun. Place to be will put a bad taste in your mouth almost every time you talk to them AFTER your lease is signed and they will show your property to strangers randomly and scare you into renewing a lease because someone is interested and you have 24 hours to sign or they will lease for the following year basically kicking you out MONTHS before you’re even thinking about moving. This is what happened to me twice which is why I stuck-it-out with them for years. BUT Loyalty is not noticed and moving out will not be accommodating at all. After 4 years here I needed to leave for work in October and they said “sign a year lease or get out” so I did lose that opportunity and I do hold them to it. I left my apartment in incredible shape and very clean with documentation of my work and they decided to charge me $0.63 in cleaning fees (petty) with a $2.50 processing charge that is not “them” but it’s the platform they CHOSE to use so be advised there is no way to pay rent without a processing fee. It was very petty and insulting based on how beautiful the property was returned to them. Last thing I can say is try to find another place to live, there is far nicer places for the same price, trust me I know now. They really ride the “close to campus” a little too much. My rate was $1099 when I moved in and they wanted $1750 when I moved out. So, I hope this helps you consider Irwin Realty “Place to be Properties”
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August 2023 by Luke Jordan
I’m a current resident of one of the apartments they manage and let me tell you, the administration here is horrendous. Every time you call to ask any sort of question, they rush you and are short. Furthermore, I haven’t had a pleasant interaction with one of the admin to date, they’re all extremely rude and unprofessional. You can never get ahold of them, and when you do, they don’t show concern or actually help to fix anything. They are terrible at their jobs and act like you aren’t overpaying for a subpar apartment. Extremely unhappy.
