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January 2026 by Courtney Johnigan
Shak assisted me in a desperate time of need when my tire blew out. I had called and he answered, and from the beginning Shak had a calm, reassuring, comforting voice with exceptional customer service! Shak came and changed my tire for me, and I was able to make it to work because of him! I'd give him a 1000/10! Thank you so much for helping me out, I'll never forget my experience from you through Pro-Tow Wrecker Service! Keep being great Shak and letting your light shine :)
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November 2025 by Americo Martinez
I had an unfortunate car break down Sunday afternoon and Pro-Tow rescued me. The driver Richard tried his best to keep me on the road but the vehicle needed a tow to the shop. Richard was very careful with the tow and went above to avoid any damage done to the vehicle. Pro-Tow has a great driver, thanks guys!
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October 2025 by Daniel Turner
Our car would not start this morning and we tested the battery and determined it wasn’t bad so we called this towing service. Instead of just loading up the car and taking it to the dealership, which would’ve been easy, but Freddy in Denton checked it with me and we used his battery jump box and the car started and when I went to AutoZone, we determined the battery was bad. He saved me $180 in tow fees and any dealer fees I would’ve otherwise incurred, made my day and totally recommend.
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September 2025 by Brandon Dehling
The last at the front desk was fighting every question we asked, told me to not record a video when I was just on my phone and was just rude the entire time. If you have to deal with this place good luck cause they can't seem to let you finish talking or even listen to what you have to say in a respectful manner.
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September 2025 by Yair Mekonen
They gave me a price quote over the phone. As soon as they arrived an hour late, they demanded double the price of the quote I received. I refused and was left stranded on the highway.
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August 2025 by Kent Vincent
Pro Tow was a big help. I was stuck in a busy road and they got there I was able to jumpstart my dump truck and get me back on the road and out of that traffic. Highly recommend for any size of vehicle towing.
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July 2025 by Nicole Webb
The most pleasant experience I've had with a tow company which is an odd thing to write, but still true. My car was inoperable and wasn't easy to load, but Skye was patient with the process and super personable. Definitely helped alleviate a stressful situation. Thanks Skye!
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July 2025 by Molly Johnson (MoJo)
They are WONDERFUL! Freddy showed so fast and was so incredibly nice. He was protective of my daughter while they waited on me to get to them and was so kind to us both. I highly recommend Pro Tow!
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June 2025 by Mark Simbulan
This review is not for the guy who came out to do the tow, he did a great job. This is for the people who dispatched the tow. I told them I needed a dead car moved from my garage to a storage unit, and that it needed to be lifted from one end, and dollied on the other end because the tires on the car are dry rotted. I was quoted $180 for that, and I agreed to that price before they sent the driver. After the tow, I was charged $260. When I called back to ask about it, they told me I was charged for the dolly and the labor of the driver. When I asked why that was not part of the original quote, they just told me that the estimate just is what it is, and the actual tow might be more. I'm not expecting the estimate to be an exact match to the actual work performed, but I wasn't expecting it to be off by that much. If they would have quoted me higher, I probably would have still agreed to the tow. But my issue is that they just threw out one number, and charged me something way different than I expected. Usually if a quote is way off from what I was actually charged, there's usually a good explanation for it. But I don't feel like I got one from the office at Pro Tow.
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June 2025 by George Nalls
I just want to say if all your employees are as friendly and helpful as Cameron you have a good crew. I needed a flat changed and couldn't do it because of a medical issue. You guys were easy to work with and it made my day a lot easier where I could get to work without being to late and again Cameron was friendly. I would recommend you guys to others.
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June 2025 by Durwin Fontenette
They helped a lot. It was a hot day and they arrive quickly and dropped it off safe and quickly
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May 2025 by Stout Crusher
Freddy did a great job. My vehicle couldn't be started, he was able to rock my vehicle perfectly into a parking spot at the service department. I joined him in the cab, he was professional, courteous, and friendly. I will be sharing his card with everyone in my family around the Denton area. Thank you. Sincerely, Wesley Odell.
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May 2025 by Jim Rose
Richard was great. He was personable and explained everything that he was doing and what he was going to do. Very polite and respectful. Thank you Richard
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April 2025 by Mary Elizabeth Marks
Theeeee absolute best folks here. Like for real. I felt safe and they went above and beyond to help me 🔥🔥
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April 2025 by Nathaniel Davis
My car shouldn't have been towed
