-
November 2024 by Cameron Ponce
Very smooth process Scott was very helpful and nice !!
-
October 2024 by Ms Maldonado
Don’t rent here. There’s no place for your vehicle to park in the building on moving days, there’s no parking outside of the building, and you still have to carry your stuff into the building to store it in your unit, and the workers aren’t helpful at all.
The design of this is storage place is ridiculous! .
-
October 2024 by M S
Awesome Service!!! Thanks Scott!!
-
September 2024 by Antonio justin
Ben did amazing!
-
September 2024 by Michelle Vidales
I usually never have a problem when I come to the storage and my apologies if I was wrong in leaving my car turned on. I did not know we could not do that while we were there, but my point is, as I was walking out from grabbing things that a needed, an older man that works there came up to me yelling at me that I could not have the car turned on and to turn it off immediately. I did what he asked, but he had no reason to come up to me yelling that way, and as I was leaving my mom who was in the car with my baby (the reason I didn’t turn off my car) told me that a couple seconds before I had my encounter with him, he came up and knocked aggressively on the window and yelled at her as well. This really made me furious because he could have simply said something in a well mannered way!
-
August 2024 by Lauren Carrizales
Jose was very helpful at move-in and took the time to show and explain everything to us!
-
July 2024 by Debra Foster
Wonderful! Rachel is such a friendly helpful person!
-
July 2024 by Ana Rodriguez
Very inconvenient, especially since the elevator has been out for a week. The woman who works at the front is also extremely racial and frantically yelled at me and my movers claiming that we could not be there although I am a paying client and it was during business hours- I am just saying that’s no way to approach clients. Not once did she talk like that to any of the other guest there, who were all Caucasian.
-
July 2024 by Envision Travel LLC
Management sucks, there’s not enough carts elevator gets broken with slow repairs, office is closed at the worst times making you unable to even get a cart. Pests and theft.
And they will extort money from you even after you move out, hostile phone calls. Renters beware.
They will also sell your unit and continue to charge you. This is just a money grab with almost non existent customer friendly service. The amount of times they increase fees isn’t even funny.
-
July 2024 by David Litrell
This is the worst possible place you can rent from. Don’t let the building fool you, management is hostile.
They do everything in their power to extort money from you even if you’ve already moved out.
Despite how big it is they can only have 2 carts available, and at times there’s over 10 customers all trying to use them forcing you to wait hours or carry everything by hand. Not to mention theft and pests.
I can’t warn you enough not to rent a space from here.
-
July 2024 by Joet Dzvetero Jr
This is the worst possible location of Public Storage you can rent from, I suggest you use the one a mile away. There’s a reason these ratings are so much lower.
Management is very hostile and will demand payment even if you already moved out, they are completely unwilling to be decent or understanding, and there’s theft issues on top of them rarely being available to give you carts which there are only 2 of.
The older lady in the office is the only redeeming quality this place has. But I wouldn’t trust them with your important belongings.
I was already moved out and they still called trying to extort money from me, after failing to verify my vacancy ahead of time.
Rented with them for 2 years and it’s been the most insulting and humiliating experience I’ve had with a business. I will be filing complaints with the BBB. This isn’t how you should treat customers who’ve been loyal for so long just to profit a small $166.
Not to mention them suddenly raising storage fees by 28% while making no improvements to anything. $125 to $166 for a 10x15.
-
June 2024 by Alicia Grumbles
Nice clean facility but Bluetooth access does not work. You will have to manually type in the 10 digit code at each door and elevator.
-
June 2024 by Catherine Smith
It was well worth every penny.
-
June 2024 by Chris Fain
This storage facility was amazing before Public Storage bought them out. Now there is never any office staff at this facility, the facility is always filthy, there are never any carts to help you get your items to your storage unit, the frequently raise the rent (at least twice in the past year). and if you have any issues or concerns they basically tell you that they aren't going to do anything about it. Public Storage persistently go out of their way to offer subpar customer service and provide the utmost bare minimum while charging you as much as they possibly can.
-
May 2024 by Bill Winans
This is the most inefficient storage facility in the history of storage facilities. One way in, one way out. Two (2) tiny elevators for 10 vehicles and two are commercial moving trucks. There are three (3) parking spaces in the parking lot... whoever designed this place should be immediately fired and sent back to grade school. This is a painted cash cow, and nothing about this place is service friendly. Way more stress than it's worth. Go to UHaul, rent a garage, anything but this place ever again. 1.5 hrs to bring 10 boxes to the 4th floor. Terrible.
