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January 2024 by Chicken
I’ve been shopping at this Ross for years! And I have not once had a bad customer service experience until today. This cashier named Joshua (tall, black, bald, male) was so rude to me when I was checking out with one item. I could tell he was having a bad day (nothing wrong with having bad days we all have them) but his behavior was so unprofessional and so disrespectful. As he scanned my item I gave him cash and he immediately got upset and rolled his eyes people behind in the line were staring at me and I felt so uncomfortable and he gave me my change back and threw me my bag at me falling to floor me having to bend down and pick it up and he moved on. Not a single sorry or anything.I have never experienced this in my years of living in Denton and coming to Ross. I enjoyed this Ross and after this. I am definitely not coming back here again, I am for sure telling everyone I know to not come to this Ross again.Fix his rude attitude.
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January 2024 by Shirlene Seedig
This place is kind of shopped out.
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January 2024 by Aishah Adjoua
What can I say...it's Ross!!!
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December 2023 by Patrice Cooper
The only thing I liked about Ross was the very nice security guard that there. I was glad he was there because people get the Devil in them, and they go to stealing at around this time! The security guard was very personal with us, and we had a nice conversation together--so wonderful, whis is why the 3 stars.We want to get a dress for the Assembly that's coming up this weekend, and somehow, though it's cute, the length of the dress don't seem like it's right! I don't like my dresses or skirts nearly up to my knees!!
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November 2023 by Alexandraa Miranda
It’s good I find great stuff there sometimes rare
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November 2023 by Damian Wells
The staff was nice but stated they don’t have a military discount. Every other Ross store I have ever been to has provided me with a military discount.
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September 2023 by rudy Flores
I like this store has variety of items that I can buy, I go there almost every other weekend, sometimes the lines are to busy but that’s understandable, good prices ?saves me money ?
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September 2023 by Iris Pizarro
Horrible!!! just two cashier, one in the entrance and the other in the back on the store both line finished at the doors. I left all the things.They don't have employees it's very bad for the customers. ?
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September 2023 by B Daliz
This store is my go to for shoes. Recommend!
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August 2023 by Shannon Spake
The store was filthy and the lines were ridiculous. I put my things away and went into the mall to come back after a while. 20 minutes later some of the same people were in line at both the front and back of the store.Obviously short staffed.Some cute furnishings I was ready to buy. But not willing to endure the screaming kids who were just as bored at the checkers.
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July 2023 by Deett Davis
Clean, good prices, and customer service with a smile.
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July 2023 by Rachel Chapman
I went on senior day and was not given discount or even asked if I was a senior. Im definitely a senior. Didn't realize it till 3 days later of the error. The thing is I waited 4 days to go on that day ?.
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July 2023 by pearl A
This Ross will pass for a thrift store. I have been to better Ross.
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April 2023 by Trevena Royal
Although they are ALWAYS clustered I ALWAYS find a good deal. They have a great variety. One of my favorite places to shop.
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February 2023 by Kiera Allison
The cashier was super nice. The store was pretty empty but I got what I needed, a door mat. I always leave with more than what I went for