-
February 2024 by Brittany White
Always a great time visiting. All the techs are fabulous!!! I always just walk in and I've never been disappointed.
-
February 2024 by Daisy Luv
Got a service done 2/2/24&I was not satisfied at all,David was in a rush,It was painful,I told him my nails was very sensitive due to me taking my nails off a week ago,He was told that I wanted Square he Suggested Almond and I said no,He proceeded to do what he wanted and then charged extra For it. He did not file them down to my Nails to get Rid of the thickness of the powder,He was Coughing and Sneezing throughout my Service&Not only that while In the middle of my Service I Saw a Roach by my Phone. I should have said Something but I just wanted to leave. Definitely not returning at all. Even to Get them fix.
-
January 2024 by Karli Forson
I always go to this place to get my nails done. Everyone is very personable and nice. They always have great customer service!
-
January 2024 by Jenniiffer
Came in for a pedicure my first in a very long time due to life circumstances. I wanted to relax, take my mind of things and have a nice experience but sadly it was the most rushed service I have ever received. My feet soaked in cold water for a barely 10 mins, no cuticles pushed back and barely trimmed. My heels hardly scrubbed. When I asked about the process they proceeded to talk amongst themselves and laugh. I have been through some loss of life in my family just days ago and am very emotional so naturally I started to tear up. The guy then said I would get 10% off the service since I was not happy and that I did not need to cry. Since he didn't recognize me as a regular he uttered other things I could not understand. My toenails are not even, just the saddest pedí I have ever had. No concern on their part of making a good impression. I wasn't rude or mean either so I'm not sure why they were offended and treated me as I was not a valuable customer.
-
January 2024 by Crystal Garrett
Jasmine was very lovely!
-
January 2024 by Dr. Gina Pritchard
Hannah is fantastic!! She is very professional, patient to customize my mani, pedi and does great work. I highly recommend Hannah at Serenity Nails Denton.
-
January 2024 by Samantha Ballenger
Ben is AMAZING!!! I went in there for the first time today and I will not be going anywhere else. He was so quick and did the absolute best job! He was also really nice, which was a bonus! Definitely go check Ben out for the best nails!!!
-
January 2024 by Ashlie Bagley
So glad to have found Hannah for my nails. She is easy to schedule with, always has good suggestions for colors that work with my skin tone, and her dips last me 3-4 weeks every time. They look great and last.
-
January 2024 by Carmen White
Today was my birthday. I had never been here before and decided to give it a try. The place was basically full, which to me was a good sign. I was seated immediately and a gentleman came over to do my full set. Once I told him what I wanted, acrylic with gel polish he said that he only done DIP NAILS but would get someone else and he did. The guy who seated me came back over to me and said there’s going to be a 5 minute wait because most of them don’t want to do regular acrylic nails. I said that’s fine, you only do Dip because that’s not what I want. He said no no I will get someone who will do them. Again I said ok and waited. Finally someone sat down that looked like he was mad that he had to do my nails. He asked me what I wanted again and I told him the samething that I told the others. He also asked what shape I wanted and I said square with the corners rounded and I do not want my nails pointing up in the air. He said ok. Well when he finished filing, my nails were sharply squared and the corners were not rounded. I said can you just round them off because I don’t like these, that’s not what I want. He made a loud sigh and then went to sawing on the nails and turned them into pointed and they were going in different directions, some were wider than the others and two were facing up in the air. When he finished a couple he held my hand up and said LIKE THIS? I said NO BUT WHATEVER JUST FINISH. Now it comes time to put on the gel polish and the design I picked out. He said are these the colors? I said no just paint all of them a brown color instead of the red and silver that I originally picked out, I’m not paying extra for these ugly nails. Again he sighed and slammed down the red polish. Fast forward to checkout, the guy told me $60 I pulled up their website and showed him the price on there he said they haven’t used that site in seven years and the prices are on the counter. THATS A LIE BECAUSE SOMEONE HAS PAID FOR THAT SITE!!!! It would not be up and current without being paid. But anyway, I look at the prices on the counter and I tell him this is even $5 less than what you are saying. He said the extra is for the shape that you have. I said WHAT SHAPE? He said how it’s pointed. I said so you think that I’m going to pay for you all messing up my nails and just doing what you want? He said that’s not what you wanted? I said NO and these ugly nails are just something that he done. He said ok $55. I paid it and left!!! I would NEVER recommend this place to anyone not even an enemy. I don’t know if it was because I was the ONLY black person in there or if they are lazy and don’t want to do their job or if they just don’t know how to do nails. Whatever the situation, I will never go back there again especially not on my birthday!!! BEWARE OF THIS PLACE, there is another nail salon literally 2 minutes from them if that far, I would try them but please BEWARE of this place, ESPECIALLY IF YOU ARE BLACK!!!
-
January 2024 by Alaina Drouin
Paid $145 for a gel set with a simple dot designs and a longer set for my partner. Mine chipped 2 days after (the morning of my graduation) and my partners broke 3 days after. Definitely not worth the money. During the service a roach scurried under my feet. I didn't know why until I noticed a girl come towards me to come a clean a drink spill they left to dry up. Every guy working there could've cleaned it but instead were sitting on their phones. Very disappointing.
-
January 2024 by Sarah Wood
Everyone I spoke to at this salon was so kind and helpful!! Tran did an amazing job on my nails. Definitely recommend this place
-
January 2024 by Susan Henard
Best nail spa around!
-
January 2024 by Viviana Wences
Jasmine did my nails and she did a really pretty French tip for me! The whole staff was really kind and the receptionist Kevin was really nice too!
-
January 2024 by Bee Veelee
U have never felt more pampered in my life! Such a great experience
-
January 2024 by Car123broken Gaming
Ben did a great dip.
