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February 2024 by Patti Gobeli
A big thanks to Lisa Miller and Scott Gaulden from Simmons Flooring. My husband and I debated for months over carpet choices. Lisa had samples sent more than once. We finally made our decision and the carpet was installed. Unfortunately, the carpet that went into the primary bedroom had a manufacturing flaw. There was a small area of carpet threads that were darker than the rest..in a light, solid carpet. Lisa and Scott sprung into action and filed a claim with Shaw. In 24 hours, we were told the carpet would be replaced, and as long as we chose Shaw carpet, we could reselect, if we wanted. The selection we had made showed footprints more than we expected, so we went through the process of re-selection. Our beautiful, new carpet is now installed. Bonus, the second installer noticed that the tack strip at one of our thresholds was too far from the tile, so he replaced it before proceeding. That area has never looked better. The extra wait was well worth it.We couldn't be more pleased.
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January 2024 by Jeramy Porter
Fast and friendly service
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January 2024 by Mary Lavender
Lisa was incredibly helpful and informative. We will definitely purchase flooring from Simmons again!
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December 2023 by Debbie Foster
We are in love with our new flooring. It’s even prettier than we imagined & Jose & his team did a fantastic job!!!
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December 2023 by Cherry Malone
Had appt set for salesperson Wed Dec 13th at 4:30pm to bring flooring samples to our home for us to choose from.NO SHOW!NO CALL!Husband called the company phone and was told who he needed to talk to and was given her phone number. He called her at approximately 5pm, got voice mail, left a message asking if she was going to still make it and left his number for a return call. We planned our evening around this appointment.It is now Thurs Dec 14th, 9pm and we have not heard from her, nor anyone from the company. Very frustrating! No work ethic.Needless to say, they lost a sale!
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December 2023 by Stacy Arnold
We did the design and worked hand in hand with our builder on our new home. Simmons floor was recommended to us and our builder was open to using them. We did engineered wood flooring, carpet and stair runner. The experience with Simmons was excellent from start to finish. They took time with us choosing the right flooring and coloring. Every crew that came through our home was professional, efficient and conscientious. All aspects of our project turned out perfectly. Thank you to Scott and all the employees at Simmons.
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November 2023 by Jessica Duckworth
About a year later and my floors are already falling apart. Not to mention they reinstalled broken baseboards and you can see where they painted over the cracks, they didn't sand down where they cut and connected quarter round in several places after already coming out once to fix this, they missed several places and didn't fix the baseboards. The install felt rushed and you can clearly see it in the work.
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November 2023 by Jeremey
This was the second time I used Simmons Floor Covering & Supply. Both times, I have been very pleased with the work once the crews. They have been very respectful of my home and property, extremely friendly and polite. This time, my sales person was Josh Holden, and he took the time to listen and understand what I was looking to accomplish. I highly recommend the company and will use them again if I need to make any additional changes.
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November 2023 by Jeff Vaka
We recently had the pleasure of working with Simmons Floorcovering, and we cannot express how thrilled we are with the entire experience. From start to finish, it was nothing short of exceptional, and we're more than happy to give them a well-deserved 5-star review.First and foremost, the selection at Simmons Floorcovering is absolutely fantastic when it comes to carpet options. They have a wide range of carpet choices to choose from, and we were able to find the perfect carpet for our home without any trouble. The variety they offer caters to all styles and preferences, making it easy for anyone to find their ideal carpeting solution.What truly sets Simmons Floorcovering apart, though, is their pricing. The quality of their carpet products and services is matched by their competitive and affordable prices. We were pleasantly surprised to find that we could get high-quality carpeting without breaking the bank. It's clear that they value their customers and strive to provide exceptional value for your money.Throughout the entire process, John, the representative we worked with, was an absolute delight. He was knowledgeable, patient, and attentive to our needs. He guided us through the selection process, offering valuable insights and advice to ensure we made the best choice for our home. His professionalism and expertise made the entire experience smooth and enjoyable.In summary, Simmons Floorcovering is a top-notch carpet store that we would highly recommend to anyone in search of quality carpeting. Great selection, unbeatable pricing, and a wonderful team, especially John, make them stand out in the industry. We couldn't be happier with our experience, and we're now enjoying beautiful new carpeting in our home, thanks to their exceptional service. If you're in need of carpet solutions, look no further than Simmons Floorcovering!
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September 2023 by Carl N.
Overall: Stay away, this place is expensive and does not communicate with customers well. You can find better value options nearby with ease. Simmons claimed in a response to my google review that this was caused by a general contractor. There was no general contractor involved so this is completely untrue. Jose Enciso at Simmons was who I worked directly with and he was responsible for setting everything up. 1st experience: I was in a rush and did not have time to check other quotes. After the fact, I learned I had paid about double what I could have to have the same flooring installed when all was said and done. I had continual issues in contacting the rep I was working with and I believe the install had to be delayed. I was also given a quote for a specific part of an install but when they showed up, they wanted 2-3 times as much (I can't remember specifically). On this first job they did not leave the extra materials for future replacements although I know there were spare pieces. 2nd experience: Told me they had the flooring. After 2-3 weeks they said they couldn't get it, but could get something similar. This would not work as I was not going to have 3 different types of flooring in the home. I went somewhere else and found the same flooring available at 1/3rd of the price they quoted for materials and found someone to install for less than half of their quoted price.
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September 2023 by Jill Coil
They did a fabulous job. Josh Holden so we helpful and did a great job with communication and ensuring we were up to date. The installers were wonderful as well. Our new carpet looks beautiful.
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September 2023 by Jason Gillispie
It was a fantastic experience working with Simmons Floor Covering. Josh and his teams were a delight to work with in all aspects. They keep you informed as the project progresses and are able to answer any questions or concerns that anyone may have. I actually had them install hand-scraped hardwood flooring in my home and then I had them install luxury vinyl in my rental home all within a month of each other. They are thorough with attention to detail, and both of my homes look amazing now. I would recommend Simmons for any flooring needs that you may have!!! It was a pleasure.
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July 2023 by Tony Anton
I recently replaced whole home carpet with Simmons and could not be happier with the entire process from start to finish. John Rudolph is a true professional and communicated at a high level from material selection through install and final inspection. The installation crew was very experienced and showed attention to detail. Being in Sales and Service myself, I have a high expectation level for the vendors I select and this establishment exceeded all of my expectations. Highly recommended.
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June 2023 by Janette Morris
We have been shopping for flooring quite a while when we discovered Simmons Floors pretty close to our town. We visited on a whim, and we couldn't be more pleased with the entire process. Josh Holden was our project manager. He gave us great information, time and space to make our decisions. He gave great communication from start to finish, checking on the installation team in person and making sure we were happy with everything after installation.The installation team was excellent. They were punctual, arriving on time each day; efficient, completing each days work within 6 hours; and clean, leaving no trash and cleaning up after themselves. The work they did was excellent.The floors we chose were Karastan LVP in Russett, and they are beautiful! We plan to enjoy them for a very long time.I highly recommend using Simmons Floors over any of the Big Box stores. The personal customer service made us feel valued and taken care of.
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June 2023 by William Salazar
Had our damaged engineered laminate floor replaced with new carpeting. We are happy with the results in large part with Josh's help and patience. He helped us in finding the right carpet for study room. The demo team arrived on time, removed the old flooring and then sealed the bare floor. The carpet team installed the new carpet a few days later. Their work was extremely well done. Many thanks to Josh and his workers. We will definitely use them again.
