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September 2023 by Stacey S.
Subpar customer service. Need to treat people like people and not as iPads line items. If you have a back up in the line, manage it by apologizing, letting people know that their order isn't quite ready, when they can expect it.
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August 2023 by Martin K.
Half ass coffee. They don't even put everything in your coffee. Don't recommend this place. Go to the new one. People are much better.
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June 2023 by Google user
Absolutely fantastic Starbucks! The people are friendly and outgoing. They make sure you are taken care of and happy. They know how to make your drink and food!! We love coming to this Starbucks when we are in town. The store is clean. What more can I say about this place!! Definitely a place to go!!
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June 2023 by Robyn Gay
Nice new Starbucks. Still has a bit of a glue smell, for those are sensitive to that kind of thing. Nice bonus of a drive thru. Coffee is always great ?
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December 2022 by Adrian M.
This starbucks always has the longest line! Not to mention they always seem to busy to have a conversation, they just tell you your total and hand you your drink. Then when you get your drink it's all ice..... I ordered a cold brew and there should've been cold brew & milk to the top black like THEN add ice. It looks like they put as much ice as possible to stretch my drink. I always recommend the Carrol & University store over this one!
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December 2022 by Emily D.
The wait time is rediculous even on not busy times. I went in for one coffee and waited way too long with one person in front of me.
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November 2022 by Meghan R.
So I'd like to change my review... My original experience on 11/28 was very poor. I paid for a Venti latte drink and when I brought my drink home, half the cup was disintegrated foam, and the other half was a drink. I had ordered my drink with no phone, no wet... Needless to say, I was very upset. Came back to the same location tonight, spoke with the manager (his name is leading the at the same) and showed him the picture of my drains it was received on the previous Monday. He was very apologetic, and remade my drink, and comped my whole order. My point to show him the picture of my original beverage, was not to get a free drink... But was to just show the management team areas they can improve. I'm a manager myself, and if we don't know, something is wrong with in our company/staff we don't know to fix it. I'd rather than have a happy customer, then to not come back to that location. So I just did it as an informational to the manager so they could better other customers experience. Thank you to the team that was working tonight and thank you for the comped drinks. I was fully willing to pay full price for both beverages that I had ordered. I hope to continue to see improvements in this location as it is the closest location to where I live. Thank you again for all that you guys have done tonight.
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September 2022 by Tina S.
Great service, clean atmosphere and tasty products! I'm glad I stopped by this morning.
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February 2022 by shaterah sawyer
Barista named Tariah was very kind \u0026 patient yesterday I messed up my drink by ordering too many extra espresso shots \u0026 she offered to fix it for me \u0026 told me how to order next time to get the taste I was aiming for!
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January 2022 by Joel Hunt
One of my very favorite Starbucks around honestly. The staff here are the best. The service is par excellence. It’s also cheaper than at standalone Starbucks and you get Kroger’s points so it’s perfect! Will keep comin back.
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January 2022 by Joel H.
Staff and service has always been top notch at this Starbucks! I look forward to going here all the time. I absolutely LOVE how they put out the grounds to pick up - makes great compost! I'm only not rating them a 5 star because of the corporate chainness otherwise I'd definitely give them 5!
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January 2022 by Leilani C
Very kind baristas. They helped me find a cup that I was looking for and even took the time to show me the new ones that they got. I’ll definitely come back to this Starbucks again.
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November 2021 by Hux Ley
Sweetest baristas ever! I go out of my way to visit this Starbucks always great service. Julianna and her coworkers are the best
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November 2021 by Ariel Martin
I would choose this starbucks over the main one any day! Is so fast the batista is very kind \\u0026 I know when I tip they recieve more vs sharing amoung 7+ ppl. The coffee is always made quick \\u0026 I can even order go shopping and come back for my drink!
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April 2021 by Alyssa King
She was amazing and very outgoing! Made me feel very good and positive! Thank you!
