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August 2025 by Lucio Garcia
Was in a car accident not my fault. Yet they penalized my policy costs to reflect that I was the at fault person. No authority assigned fault to me nor was I given a ticket. Even the insurance company Allstate of the person whom wrecked my car asserted 100% responsibility. Damages on the car; my car hit, was done by the person that hit me. All determinations where made by personal statements not actual fact provided by an authority of the government entities. Companies in this country are in the tune to avoid consumer rights and integrity.
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June 2025 by Julie Ann Brown
I have my life and supplement heath policy with Tim Shoopman State Farm and I feel a weight lifted off my shoulders. If you are interested in coverage for any aspect of your life I highly recommend Tim Shoopman!
Also when you go in to the office you are greeted by delicious fresh popcorn and a cold drink which is a great display of the quality of service you receive as a policyholder.
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March 2025 by Baron Shoopman
Fantastic team and great agent. Always helpful and caring!
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March 2025 by Stephani Mazy
We have used them for our business vehicles for many years! Love the service we receive!
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March 2025 by vianca Espinoza
Been with State Farm for 6 years customer service is a 10/10!! Karyl is the best !!
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April 2024 by Darin Rees
Outstanding service , Affordable rates , Tim and staff are super- friendly. Years of Service couldn’t be happier!
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January 2024 by becky nulph
Super friendly and helpful agents!
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December 2023 by Zodiac Starr
emily nolan was so sweet and detailed when make our plan
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October 2023 by Daphne Kanas
It is strongly advisable to explore alternative options, given that the aforementioned individual's assertions are indeed accurate. Regrettably, the individuals at this office seem to exhibit an alarming level of indifference, primarily resorting to mere verbal expressions with a striking absence of substantive action. The disconcerting lack of responsiveness to emails further compounds the situation. Furthermore, it is with great disappointment that I must assert that the quality of service provided by this particular State Farm office has fallen significantly short of the high standards that one should reasonably expect. It is, therefore, suggested that one may be better served by considering alternative and more attentive providers in the insurance industry.
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July 2023 by Christina Thomas
Once you sign up... you will never hear back from them ever again. Unless, you show up in person at their office. They ignore emails. I would pick another office if you want a responsive agent.
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June 2023 by Kelly Parkhill
Love this business. Lisa is very helpful with all my questions!
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June 2023 by William Gasch
Great Customer service! Everytime I ask for something, they are able to give it to me.
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May 2023 by Frances Peterson
I will never go anywhere else. For 2 years Lisa Knavel has helped me keep my squirrel of a daughter covered in her jeep. She figures out what we need to do and makes it work. At 59 I have had many agents come and go and this woman has me hooked for life.
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April 2023 by Eric Molina
Great Insurance with good coverage . Lisa Knavel is an amazing agent. She’s a good communicator and helped me get the lowest rate with the best coverage. Super helpful.
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April 2023 by Jennifer Hart
Lisa Knavel made the entire experience amazing! She was kind, knowledgeable, and patient with all my questions. She got us a great deal in a short amount of time. I would recommend her to all my friends & family! Thank you for your great service!
