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January 2024 by becky nulph
Super friendly and helpful agents!
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December 2023 by Zodiac Starr
emily nolan was so sweet and detailed when make our plan
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October 2023 by Daphne Kanas
It is strongly advisable to explore alternative options, given that the aforementioned individual's assertions are indeed accurate. Regrettably, the individuals at this office seem to exhibit an alarming level of indifference, primarily resorting to mere verbal expressions with a striking absence of substantive action. The disconcerting lack of responsiveness to emails further compounds the situation. Furthermore, it is with great disappointment that I must assert that the quality of service provided by this particular State Farm office has fallen significantly short of the high standards that one should reasonably expect. It is, therefore, suggested that one may be better served by considering alternative and more attentive providers in the insurance industry.
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July 2023 by Christina Thomas
Once you sign up... you will never hear back from them ever again. Unless, you show up in person at their office. They ignore emails. I would pick another office if you want a responsive agent.
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June 2023 by Kelly Parkhill
Love this business. Lisa is very helpful with all my questions!
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June 2023 by William Gasch
Great Customer service! Everytime I ask for something, they are able to give it to me.
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May 2023 by Frances Peterson
I will never go anywhere else. For 2 years Lisa Knavel has helped me keep my squirrel of a daughter covered in her jeep. She figures out what we need to do and makes it work. At 59 I have had many agents come and go and this woman has me hooked for life.
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April 2023 by Eric Molina
Great Insurance with good coverage . Lisa Knavel is an amazing agent. She’s a good communicator and helped me get the lowest rate with the best coverage. Super helpful.
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April 2023 by Jennifer Hart
Lisa Knavel made the entire experience amazing! She was kind, knowledgeable, and patient with all my questions. She got us a great deal in a short amount of time. I would recommend her to all my friends & family! Thank you for your great service!
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April 2023 by sharon snedeker
I’ve been with Tim Shoopman’s State Farm office in TX for over 20 years. Always have positive experiences. Today, Tasha Weathersbee quickly clarified some general questions I had about my vehicle policy and how the Drive Safe and Save discount is calculated.
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April 2023 by W G Spaulding
Tasha had the answer to my problem before I could finish explaining it! She sent the needed document immediately and what might have by a complete waste of time was turned into a successful trip to the inspects station.
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March 2023 by Melissa Coughenour
Thanks to Tasha Weathersbee for helping my fiance and i out,(Ronald Carder) Every since we have been with Tim Shoopman the ladies handle it. Carol and Tasha are SO kind and helpful, We love that they don't give you the run around and actually help you out. We want to say THANK YOU to Tasha and Carol, I hope these hard working ladies see this review.
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March 2023 by Lesley Lloyd
I’ve been with Tim Shoopman State Farm for 13 years and have always experienced great customer service! Recently I called in to ask for help finding discounts to lower my premiums and Tasha Weathersbee helped me find some additional ways to save money. She was kind, helpful and very responsive to follow-up emails!
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March 2023 by Arthur Robertson
For over 10 years I have had the best service possible I could not ask for more and this past year Lisa Knavel has surpassed all my expectations. She worked 6 months to get my banking charges worked out on my escrows and has handled any questions and needs immediately with great follow up. She is THE reason I never worry about my insurances with Tim.Mitch Robertson
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March 2023 by Ivan Arreola
Lisa is just wonderful. She made the entire process super easy and enjoyable. Definitely do recommend stopping by or giving them a call for your insurance needs!
