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December 2025 by Isabella B
Went in for an inspection and was in and out very quickly! Super friendly and helpful staff that took care of everything I needed.
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December 2025 by David Taylor
We had a noise on the van. They had worked on it a few months back. They were able to get me in the same day and fixed it without charge. We will be back for everything they do.
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November 2025 by Bailey Arnett
I own a european car (volkswagen), and get better customer service here than at the dealership in Lewisville. Mason has been helping me with a particularly difficult problem my car is having, and has been helping me communicate with the dealership and solve the issues in the way that most benefits me. Mason and all the staff are super helpful.
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November 2025 by Seth Malloy
You know the horror stories about repairing import vehicles..? THE STORIES ARE TRUE! We had a headlight go out on our is300 when to the Lexus dealership, they wanted FOUR THOUSAND DOLLARS to replace the headlamp.
Lucky for us I knew about Tommy's Hi Tech!
Trevor and Sid took care of us from Mobile inquiry to phone follow ups and updates. They showed us what was actually wrong and was able to do the same work as the dealership FOR A QUARTER of the cost!
I do must of my own auto work but sometimes there are jobs that are just outside of my comfort level but it's good to know there are mechanics and businesses that care about transparency and quality craftsmanship as much as they care about their customers.
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November 2025 by Dan Ward
Great service replaced serval suspension's parts drives like new .
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November 2025 by Greg Thompson Landscape
Our clutch went out on the Interstate by Tommy’s. They arranged for the tow and got the car fixed quickly.
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November 2025 by Peter Venkman
UPDATE: I was able to talk to a manager, Jason. He committed to looking into the issue, so I’m hopeful customers will again begin receiving accurate quotes.
We’ve been using Tommy’s for decades. The service has always been good. Unfortunately, they’ve changed. Most recently, they sent us a quote for an oil change. At pick-up, the cost was $9 more, due to a “fee,” that they didn’t disclose when we approved the quote. They stated the fee was to cover shop supplies and disposal. It is perfectly reasonable to charge for that. What I don’t understand is why they have started hiding those fees when sending quotes for customers to approve.
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November 2025 by Steve Tafoya
Very courteous and professional staff. Car was ready in less than a day. Outstanding.
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November 2025 by Jesse Brand
Great quality work at an affordable price. I will be using Tommy’s Hi Tech from now on.
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November 2025 by Jon Ambrose
I have been going to this shop for a couple years now. They are quick a thorough in their work.
But BEWARE, they will source parts from 3rd party dealerships that are overpriced. Recently had to pay for a part that was $3065, but MOPAR had the part on sell for $2240.
I would have wanted to wait a couple days for shipping rather than pay an extra $800 but that’s just me.
If you need your car ASAP you may have to eat the price. But they won’t shop around for better prices if they can get you out the door faster.
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November 2025 by ethan danish
Terrible customer service. Don’t use them, they show fake promotions online and they don’t honor them. Charging you $115 for oil change is highway robbery, we all know the real cost for them is less than 30$. Bulk oil is cheap, and labor for an express tech doing an oil change isn’t more than $24.00 an hour.
Maybe be more honest and conduct better business practices that make customers want to come to you.
Also, make sure Mason gets some customer service training and doesn’t hang up on clients.
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November 2025 by Ann
Got my tires pumped for free. They responded very quickly and the service was great.
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November 2025 by M Prewett
Micky mouse was hungry. He visited my car after dark and had lots wires for dinner. Tommy's fixed the damage. The next night, Micky came back for desert. Tommy's was very nice and gave me a break on the second repair. The best part was the mechanic working on my car spoted the mouse hiding out in my engine compartment and chased Micky Mouse down the street Hopefully never to be seen again.
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October 2025 by Javier Montemayor
This place and everyone that works here is legit. Good, honest guys to explain what is going on with your vehicle, smart mechanics who can get the job done and fair prices... what else could you ask for? Seriously!
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October 2025 by Timothy Freestone
Great work at a reasonable price. Saved me. Lot of money. Thanks again.
