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January 2024 by F Davis
I love Torrid but not this location. There is an employee that is INSANELY invasive. She does not leave you alone or stop talking long enough to let you answer the long string of questions she manages to ask without taking a breath. This store is not for autistic people that already hate being in public.
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January 2024 by Frankie Davis
I love Torrid but not this location. There is an employee that is INSANELY invasive. She does not leave you alone or stop talking long enough to let you answer the long string of questions she manages to ask without taking a breath. This store is not for autistic people that already hate being in public.
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November 2023 by Samantha Donovan (VikingSerenity)
Such an amazing atmosphere. Great Customer Service
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July 2023 by Gerrie Riddle
Always friendly and helpful staff there. They are always eager to help you with anything from sizing to clothing selections to dressing rooms.
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July 2023 by Molly Ashford
The employees at this location are always so kind and helpful and just pleasant to be around. It’s so nice to go in and be remembered time after time, and treated so well. They make you feel like a friend and not just a customer. If corporate, district, or regionals read these reviews, the employees at this location deserve major recognition and big raises!
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May 2023 by M Wallace
I always have a wonderful experience here, and today was no exception. The two ladies that helped us today were so nice! Briasia stood out for me because of how patient and kind she was to my 5-year-old son. For some reason, he was so puzzled about the security tags, how they work, and how you remove them. She showed him how, and he was so tickled to learn something new.In summation: I came for the clothes, I stayed for the PHENOMENAL service!!!
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April 2023 by Samantha C
Staff is always so friendly and helpful when you come in. Dressing room is clean and also maintained, clothes are not thrown all over the place like other stores.
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April 2023 by Samantha Chappell
Staff is always so friendly and helpful when you come in. Dressing room is clean and also maintained, clothes are not thrown all over the place like other stores.
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March 2023 by Kay Harwell
I needed to make a return. I had used $15 cash reward. I wanted to get something that fit, but they said when I made the return, I lose the reward. Called corporate. Same response. I understand if it was Torrid cash, but it wasn’t. It was a reward.
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January 2023 by Jonathan Holt
McKinsey was amazing helping me find everything I needed and wanted
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January 2023 by Sharon VanNote
I love this store no matter what City. Very trendy, plus size clothes with excellent staff
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October 2022 by Tonni Mevis
Went in this store today for the first time, had only previously shopped online. To all the women working on 10/15, around 5 pm, you were so much fun to listen to, so helpful, knowledgeable, overall great shopping experience! All the associates were very friendly, store is super clean, changing room is plenty big. Will definitely shop here again.
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August 2022 by Pam Dapcic
Visited the Denton store today and Mia could not have been a better “assistant” as she helped me with my bra needs ! She was such a breath of fresh air as I constantly find customer service to be lacking!
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May 2022 by Amanda Robbins
My daughter and I stopped in to find a graduation dress for her. She has a hard time finding things she feels comfortable enough to wear in public. We walked in and looked around and left, but came back later the same day and they remembered us. The entire staff was friendly and helpful, but on our second return a lady name Amanda asked us what exactly we were looking for. After my daughters response Amanda immediately mentioned a black dress that somehow we had missed when looking in the store earlier. My daughter tried it on and it was perfect. We will definitely be returning to this location in the future.
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May 2022 by MarRox S.
The clothing sold here are horrible quality especially the shirts They will shrink on you regardless if you wash them in cold water or not I was out of over $100 for three shirts that I can no longer wear anymore. If you value quality don't shop at this store!
