“The convenience of a one-stop does it all. I spent the install time organizing my storage unit.Also. If I had gone through my Mazda dealer the install would have been at the same place -- i cut out the middle man.”
“I picked up a Uhaul from this location today. The manager was incredibly friendly and patient. There was also a young woman waiting for an AC issue to be resolved. The mechanics tested everything and found it was just a dashboard light issue. They were helpful and didn't try to up sale her on anything.”
“Rented a U-Haul trailer from Austin, Texas, and it was a problem the entire time. when we tried to shut the trailer after opening it would not shut. Finally got it to work and headed out on the road from Austin to Denton. Stopped in Denton & It got stuck and we could not open it. Stopped at the Denton U-Haul and T. Michael was amazing. He helped get everything done switched out to a working trailer. He was super nice even brought us popsicles out because it was 108 degrees. Wonderful customer service !!!!! Wish they were all like this!”
“Ginger was super helpful and friendly. I arrived early and she helped me check in and took care of everything. If I ever need a uhaul, I'm coming back to this location. It was quick check in and check out.”
“This is my rental place to go from now on. I had fantastic service from the staff. I rented a trailer and they were very courteous and took time to connect it to my Jeep as well as disconnected when I brought it back. I didn't have to wait around for service. Keep up the good work folks!”
“I filled out a review a week ago and looked to see if posted and it wasn't What I did find was old reviews I just wanted to make sure that this particular storage company gets the kudos it deserves I was impressed It was clean and organized The manager was extremely helpful and walked me through all of what I needed. He made this very easy for someone who has never had to put anything in storage.”
“Most of the bad reviews seem to be from years ago. Not sure if new owners or not but they were great with us , very accommodating and willing to work with us when we had to change things up. We just rented a cargo van for the day... We weren't expecting anything overly special.It was just to move some apartment furniture.So the truck was what we needed , and they were very helpful.”
“I rented a 16' truck from this location for a one-way move from Denton to Albany, NY. The truck was great with cruise control and a back-up camera which made the drive so much easier! Every Penske employee I spoke to provided fantastic customer service. I am so grateful to each one of them for the help I received.”