“The convenience of a one-stop does it all. I spent the install time organizing my storage unit.Also. If I had gone through my Mazda dealer the install would have been at the same place -- i cut out the middle man.”
“I was moving across the country and was loaded to the brim in my Jeep. As I started driving from Dallas, I quickly realized that my car was not going to be safe for a 12 hour drive as things were blocking my visibility in my side mirror and rear view mirror. At 7:52 PM I made a Hail Mary call to U-haul and explained to Christopher Cudjoe that I needed to get a trailer quick as I knew the store was closing in 8 minutes. Chris waited for me when I arrived around ~8:10 and was super helpful. He was a life saver. Wanted to make sure his service was recognized!”
“I picked up a Uhaul from this location today. The manager was incredibly friendly and patient. There was also a young woman waiting for an AC issue to be resolved. The mechanics tested everything and found it was just a dashboard light issue. They were helpful and didn't try to up sale her on anything.”
“This is my rental place to go from now on. I had fantastic service from the staff. I rented a trailer and they were very courteous and took time to connect it to my Jeep as well as disconnected when I brought it back. I didn't have to wait around for service. Keep up the good work folks!”
“Most of the bad reviews seem to be from years ago. Not sure if new owners or not but they were great with us , very accommodating and willing to work with us when we had to change things up. We just rented a cargo van for the day... We weren't expecting anything overly special.It was just to move some apartment furniture.So the truck was what we needed , and they were very helpful.”
“I rented a 16' truck from this location for a one-way move from Denton to Albany, NY. The truck was great with cruise control and a back-up camera which made the drive so much easier! Every Penske employee I spoke to provided fantastic customer service. I am so grateful to each one of them for the help I received.”